Infrastructure Engineer, Virtualization Job at Ann Taylor (Pataskala)

Infrastructure Engineer, Virtualization

Ann Taylor

Location:
United States , Pataskala

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

60000.00 - 70000.00 USD / Year

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Job Description:

The Infrastructure Engineer (Virtualization) is an entry level engineering role intended for IT professionals moving into infrastructure engineering. This role focuses on learning and supporting enterprise virtualization platforms that host business critical applications and services. The position emphasizes platform fundamentals, operational excellence, and skill development under the mentorship of senior virtualization engineers.

Job Responsibility:

Assist in the support and operation of enterprise virtualization platforms
Perform routine VM lifecycle tasks such as provisioning requests, snapshots, and monitoring
Monitor virtualization environments for health, capacity, and performance issues
Troubleshoot basic VM and platform issues following established runbooks
Escalate complex issues to senior engineers with clear documentation and analysis
Assist with platform maintenance, upgrades, and patching activities
Partner with managed service providers and virtualization platform vendors by opening, updating, and tracking support cases as directed
Collaborate with storage, network, cloud, application, and service desk teams to resolve incidents and fulfill service requests
Participate in incident bridges and coordinated response efforts involving internal teams and managed services partners
Maintain documentation, diagrams, and operational procedures
Learn virtualization concepts, architecture, and best practices through hands on experience

Requirements:

2+ years of experience in Help Desk, Service Desk, or IT Operations roles
Solid understanding of Windows and/or Linux operating systems
Basic knowledge of servers, networking fundamentals, and IT infrastructure concepts
Strong desire to grow into an infrastructure or platform engineering role
Good communication, documentation, and problem-solving skills
Exposure to virtualization platforms (lab, coursework, or on the job) a plus
Experience working with managed service providers or vendor support team a plus
Experience supporting infrastructure related tickets or escalations
Interest in automation, scripting, or infrastructure as code concepts
Relevant certifications or self-directed learning a plus

Nice to have:

Exposure to virtualization platforms (lab, coursework, or on the job)
Experience working with managed service providers or vendor support team
Relevant certifications or self-directed learning

What we offer:

Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility
Local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Paid time off & holidays

Additional Information:

Job Posted:
May 05, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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