Infrastructure and Systems Administrator Job at Maskwacis Education Schools Commission (Maskwacîs)

Infrastructure and Systems Administrator

Maskwacis Education Schools Commission

Location:
Canada , Maskwacîs

Category:
IT - Administration

Contract Type:
Not provided

Salary:

62249.00 - 81885.00 CAD / Year

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Job Description:

The Infrastructure and Systems Administrator is responsible for the administration, support, and continuous improvement of the organization’s network, security, endpoint management, and core infrastructure systems. This role is hands-on and operational, supporting day-to-day IT services while contributing to infrastructure modernization initiatives.

Job Responsibility:

Network Administration: Administer and support Cisco Meraki infrastructure, including switches and wireless access points. Monitor network performance, availability, and reliability
Firewall & Security Management: Administration of Fortinet FortiGate firewalls, including security policies, VPNs, and VLAN segmentation. Support firewall migrations, upgrades, and security enhancements
Endpoint & Device Management: Manage and support Microsoft Intune (MDM/MAM) for Windows, iOS, and Android devices. Configure device enrollment, compliance policies, configuration profiles, and application deployment
Identity & Access Management: Support Microsoft Entra ID (Azure AD) integration with devices and applications. Assist with user and device lifecycle management (joiners, movers, leavers)
Cloud & Productivity Platform Administration: Administer and support a multi-cloud productivity environment, including Google Workspace, Microsoft 365 (Office 365) and Azure services
Systems Support: Provide Tier 2 / Tier 3 support for infrastructure-related incidents and service requests. Support both cloud-based and on-premises systems as required
Operations & Maintenance: Assist with system patching, updates, backups, and routine maintenance activities. Participate in disaster recovery and business continuity planning and testing
Collaboration & Telephony (Asset): Support and troubleshoot Cisco VoIP / Call Manager systems (asset). Assist with endpoint provisioning and user support for telephony services
Monitoring & Troubleshooting: Monitor systems and network alerts, investigate incidents, and implement corrective actions. Escalate complex issues to senior staff or vendors as required
Documentation: Maintain accurate technical documentation, diagrams, standards, and procedures. Update knowledge base articles and create documentation to support recurring issues and common inquiries
Project Support: Work closely with other IT staff and external vendors to implement, manage, and support infrastructure projects, system upgrades, and technology initiatives. Act as a technical liaison to ensure solutions are delivered on time, aligned with requirements, and transitioned smoothly into operational support
DLP, Security & Compliance: Follow established security policies and best practices. Support audits, risk assessments, and continuous security improvement efforts. Support and assist with the implementation, monitoring, and maintenance of Data Loss Prevention controls to protect sensitive and confidential information across endpoints, email, and cloud services
Customer Support: Provide high-quality support to customers via phone, email, chat, or in-person. Address and resolve inquiries, complaints, and technical issues promptly and professionally
Ticketing and Case Management: Log and track customer interactions and support requests using a ticketing system. Ensure all cases are handled in accordance with service level agreements (SLAs) and follow up as necessary
Collaboration: Work closely with other IT team members to support larger projects and initiatives, and communicate effectively with end-users and management
Process Improvement: Collaborate with other team members and departments to identify opportunities for process improvements and contribute to the development of better support practices

Requirements:

Diploma or Associate degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience
3–5 years of experience in a Systems Administrator or similar infrastructure-focused role
Hands-on experience with Cisco Meraki, Microsoft Intune, and Fortinet FortiGate environments
Fortinet NSE certifications, Cisco Meraki certifications or relevant Microsoft (Intune / Azure / Entra ID) certifications such as CCNA, CCNP, Network+, CompTIA A+
Demonstrated commitment to providing high-quality customer service and support
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Proficiency with networking, firewall policies, access control, Microsoft Intune, Windows and ChromeOS operating systems, Microsoft Office Suite, Chromebooks, Tablets, Google Workspace, workstation imaging, remote desktop tools
Strong ability to diagnose, analyze, and resolve technical issues quickly and effectively
Ability to work effectively with IT peers, leadership, vendors, and end users in a service-oriented environment

Additional Information:

Job Posted:
January 20, 2026

Expiration:
February 02, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Maskwacis Education Schools Commission - All Job Offers

Job Link Share:

Infrastructure and Systems Administrator

Maskwacis Education Schools Commission

Location:
Canada , Maskwacîs

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 20, 2026

Expiration:
February 02, 2026

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Infrastructure and Systems Administrator

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Location:Canada , Maskwacîs

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 20, 2026

Expiration:February 02, 2026

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