Infrastructure and Operations Administrator

• Oversee the administration of the Microsoft 365 environment, including account setup, license assignment, and support for Exchange Online, Teams, and SharePoint services
• Maintain Active Directory by handling employee onboarding and offboarding, updating group memberships, and managing access permissions across systems
• Support VMware vCenter operations through virtual machine deployment, infrastructure monitoring, performance tuning, and issue resolution
• Carry out patching activities for Windows and Linux servers and endpoints to keep systems secure, current, and aligned with compliance expectations
• Deliver hands-on desktop support by diagnosing and resolving hardware, software, and user access issues in a timely manner
• Prepare and deploy workstations for new employees and device replacement initiatives using standardized imaging and configuration procedures
• Track system health and operational performance, identifying opportunities to enhance efficiency, automate routine tasks, and reduce recurring issues
• Administer Group Policy settings and endpoint configurations to promote consistency, security, and effective device management
• Create and maintain clear technical documentation for system configurations, support procedures, and troubleshooting practices

• Demonstrated experience administering Active Directory environments, including user lifecycle management and permission control
• Hands-on knowledge of Microsoft 365 administration across core collaboration and productivity platforms
• Strong background supporting Windows Server, Windows 10, and mixed infrastructure environments
• Experience working with VMware vCenter for virtual machine management and infrastructure support
• Practical expertise in system patching and ongoing maintenance for both Windows and UNIX or Linux systems
• Ability to provide end-user desktop support with effective troubleshooting across hardware and software issues
• Familiarity with Group Policy, endpoint configuration, and general systems security best practices

Exposure to Citrix technologies is preferred for supporting broader infrastructure and user access needs

• Medical
• Vision
• Dental
• Life and disability insurance
• 401(k) plan