Infrastructure and Network Manager

• Own the day-to-day operations of Bestway’s core infrastructure, including Data Centers, LAN/WAN, Wi-Fi, and server environments.
• Establish and enforce robust SOPs (Standard Operating Procedures) for backups, disaster recovery, patching, and hardware lifecycles.
• Maintain the critical connectivity between our AS/400 (iSeries) core and our modern application layer.
• Oversee internal security monitoring and coordinate with external SOC/MDR partners.
• Lead and mentor the existing Infrastructure and network team
• Act as the primary point of contact for ISPs, hardware vendors, and Managed Service Providers (MSPs).
• Budget management for infrastructure spend and hardware procurement.

• 10+ years in IT Infrastructure management, ideally within a large-scale retail or wholesale environment.
• Deep knowledge of TCP/IP, Routing, Switching, Firewalls, and Azure Networking (ExpressRoute/VPN).
• Proficiency in Windows/Linux Server management and Virtualization (VMware/Hyper-V).
• Familiarity with AS/400 (iSeries) connectivity is a significant advantage.
• Hands-on experience with Microsoft Azure (IaaS and PaaS).
• Proven ability to manage technical teams and handle high-pressure incident response.
• Investigate incidents and problems, perform root cause analysis, and support service restoration in line with agreed service levels and major incident processes
• Strong communication skills, documentation standards, and the ability to work effectively with technical teams, service desk colleagues, suppliers, and business stakeholders.
• Familiarity with IT service management disciplines including Jira, SLA management, incident management, problem management, and CAB processes
• Strong hands-on experience with Active Directory and dependencies e.g. Group Policy, DNS, AD Sites and Services
• Working style: the role suits a proactive engineer who is comfortable balancing BAU support, platform improvement, project delivery, governance activity, and third-party coordination.

Familiarity with AS/400 (iSeries) connectivity

• Competitive salary
• Pension
• 22 days annual leave plus the option to buy additional days
• Life Assurance
• Private Medical
• Onsite parking