Infrastructure Analyst, Citi

Citi

Location:
United States, Irving

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

59200.00 - 82600.00 USD / Year

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Job offer has expired

Job Description:

The Associate Infrastructure Analyst is responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process and analyze data.

Job Responsibility:

Assist in the execution of Technology Infrastructure delivery activities and apply basic technical knowledge to provide user-support for applications, software, hardware and network issues
Assist in performing basic diagnostic work to recognize, track, and report on problems, escalating when necessary
Resolve simple, routine problems and partner with proper parties to resolve more complex problems
Use Citi's risk management and control methods (risk, self-assessment, COB, audit, etc.) to conduct periodic reviews of activities and ensure work is compliant with risk objectives
Use precedence, best-practices and established disciplinary knowledge to assist in making and implementing decisions
Grasp internal stakeholder requirements, expectations and effectively resolve problems
Research and interpret factual information and identify inconsistencies in data or results
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

0-2 years of relevant experience
Effective written and verbal communication
General knowledge of infrastructure technologies and standards within specialty area(s)
Detail oriented and self-directed
Ability to work in virtual / in-person teams and work under pressure or to a deadline

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Planned and unplanned time off packages including sick leave and paid holidays

Additional Information:

Job Posted:
May 15, 2025

Expiration:
May 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Infrastructure Analyst

Citi

Location:United States, Irving

Category:IT - Administration

Contract Type:Employment contract