Infrastructure Analyst - Microsoft Windows Server Job at Coventry Building Society (Coventry)

Help Desk Analyst

The Help Desk Analyst analyzes and troubleshoots computer support problems and a...

Location

United States , Harrisburg

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Excellent verbal and written communication skills
Ability to work both independently and team environment
Customer service mindset
Microsoft 365/Windows OS - Windows 10 & 11
Microsoft Edge support
Microsoft SharePoint Online experience
Microsoft Dynamics 365 Customer Service
Personal Computer Desktop, Laptop, Mobile devices
Network Printers
Microsoft Access & PowerPoint 365

Job Responsibility

Receives calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems
Discerns the nature of a problem, determines whether problem is caused by hardware such as modem, printer, cables, or telephone, and logs in tracking system
Escalates problems in accordance with defined procedures
Assists users through problem solving steps
Uses technical databases to research problems and talks with co-workers to research problem and find solution
Tests software and hardware for troubleshooting and problem resolution
Able to diagnose and detect correct equipment errors and repair products by replacing worn or broken parts and making technical adjustments
Makes appropriate use of reference publications and diagnostic aids in resolving technical problems
Assists in coordination of changes, upgrades, and new products, ensuring systems will operate correctly in current and future environment
Provides accurate and complete answers to general use and administrative environment questions in a timely manner

What we offer

Free parking within walking distance will be available for the selected candidate

New

Junior Technical Support Analyst

The Customer Service Representative provides support to internal and external cl...

Location

United States , White Plains

Salary:

18.00 - 19.00 USD / Hour

Myticas Consulting

Expiration Date

Until further notice

Requirements

Minimum: High school diploma or equivalent
Preferred: Bachelor’s degree
2 years of client-facing application support experience, including: Troubleshooting product issues, and reporting issues via phone/e-mail/chat
Working cross-functionally to resolve technical, procedural, or operational issues
Working collaboratively with individuals at all levels of the organization
Executing to short and long-term plans
CRM Applications: (e.g., Salesforce)
Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
Technical Infrastructure: Microsoft Server products (Windows Server, SQL, MS Project)
Specialized Software: Visio, Microsoft Access, and BusinessObjects

Job Responsibility

Technical Support: Provide remote application support and troubleshooting for complex products to both internal teams and external customers
Issue Resolution: Utilize strong analytical skills to identify the root cause of issues and resolve cases promptly without the need for escalation where possible (e.g., product operation or content)
Case Management: Maintain clear, concise, and accurate documentation of all client interactions and technical resolutions within the CRM
Cross-Functional Collaboration: Work proactively with internal departments to resolve specialized procedural or operational issues, ensuring escalated cases are driven to closure
Stakeholder Communication: Deliver timely updates to business owners and users regarding issue status and final resolutions
Knowledge Sharing: Contribute to team knowledge bases, meetings, and documentation to help reduce recurring issues and improve overall team efficiency
Professional Representation: Maintain a reputation of competence and integrity by staying current on industry trends and company product offerings

Fulltime

Help Desk Analyst

The Help Desk Analyst analyzes and troubleshoots computer support problems and a...

Location

United States , Harrisburg

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Excellent verbal and written communication skills
Ability to work both independently and team environment
Customer service mindset
Microsoft 365/Windows OS - Windows 10 & 11
Microsoft Edge support
Microsoft SharePoint Online experience
Microsoft Dynamics 365 Customer Service
Personal Computer Desktop, Laptop, Mobile devices
Network Printers
Microsoft Access & PowerPoint 365

Job Responsibility

Analyzes and troubleshoots computer support problems
Applies an understanding of computer software and hardware products and services to resolve user problems
Provides hands-on technical assistance to business and technical users
Investigates and resolves computer software and hardware problems for users
Serves as a contact for level 1 support
Assists users who are experiencing issues using computer software, hardware, and operating systems
Escalates issues, as necessary
Determines whether issues are caused by hardware, software, or system
Answers questions, applying knowledge of computer software, hardware, systems, and procedures
Participates in infrastructure projects such as operating system upgrades, asset renewal initiatives, and application roll outs

What we offer

Free parking within walking distance will be available for the selected candidate

Security Governance Analyst

As a Technology Security Governance Analyst, you will support and manage element...

Location

United Kingdom , London

Salary:

Not provided

Fortnum & Mason

Expiration Date

Until further notice

Requirements

Experience of security and compliance standards frameworks such as ISO 27001, ISO 22301, GDPR, PCI-DSS, NIST, and ACPO guidelines
Understanding of UK legal frameworks including the Data Protection Act and Computer Misuse Act
Understanding of Microsoft infrastructure including Windows Server Administrator, Active Directory AAD Administrator, Group Policy, and Microsoft 365 services and Azure Cloud resource management
Microsoft SQL Server
PowerShell scripting
Identity & Access Management (IAM), Expertise in Microsoft Entra ID (formerly Azure AD), role-based access control (RBAC), and multi-factor authentication (MFA)
Cloud Security, Experience securing Azure environments, including Microsoft Defender for Cloud, Sentinel, and compliance frameworks like PCIDSS
Threat Protection & Incident Response: Ability to identify vulnerabilities, implement threat protection, and respond to security incidents
Patch Management & Endpoint Security: Understanding of patching, importance of regular updates, patching, and endpoint protection across Windows and Azure environments
Familiarity with backup and disaster recovery tools and practices

Job Responsibility

Own and manage the process for third party information security assurance to ensure that ongoing security assessments are undertaken and that contractual agreements reflect information security requirements
Support information security awareness throughout the organisation including managing phishing awareness campaigns and delivering and supporting training and awareness to specific user groups
Support management and investigation of any information security incidents including ensuring that incident logs are maintained, and any actions / lessons learned are addressed
Support Fortnum & Masons PCI compliance program including ensuring evidence of compliance is collated and maintained and undertaking audit checks within stores
Manage the process for Information Security Risk Management to ensure that all information security risks are owned and documented and remediated to an agreed and accepted level
Support the process for project engagements to ensure that Information Security requirements are defined for each project, Architectural design documents are reviewed to ensure appropriate controls are in place and testing and acceptance processes are in place to ensure that agreed controls have been implemented
Serve as a hands-on Security Analyst, proactively identifying opportunities for improvement and delivering security enhancements to our systems
Collaborate with partners to ensure the security of the Cisco Meraki network, taking an initiative-taking stance in mitigating risks and initiative-taking patch management
Assist with internal and external vulnerability assessments, working with security partners to maintain PCIDSS compliance, overcome security challenges, and drive continuous improvements align to the NIST framework/ISO271002 standards
Report and review our secure device imaging using Microsoft Intune & Autopilot, ensuring a standardized, scalable, and resilient setup for retail, hospitality POS, and all corporate end user devices

What we offer

A generous store and restaurant discount of up to 40%
25 days holidays (excluded bank holidays) and an extra day off for your birthday
A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
A range of opportunities to develop and grow personally and professionally
Excellent pension scheme

Fulltime

Manufacturing System Analyst III

As a Manufacturing Systems Analyst III, you will play a critical role in support...

Location

United States , West Point

Salary:

79000.00 - 112959.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience
5+ years of hands-on development using C#, WinForms, ASP.NET, HTML5, AJAX, IIS, Windows Server, SQL, and Visual Studio
Proficient in Microsoft Office applications
Experienced in building and maintaining web and desktop applications
Comfortable in customer-facing roles
Strong analytical and troubleshooting skills
Excellent written and verbal communication skills
Excellent written and verbal communication skills

Job Responsibility

Design, modify, test, and deploy C# and ASP.NET applications
Create and manage SQL queries, stored procedures, and database objects
Configure and maintain servers, VMs, workstations, and lineside IT equipment
Use tools like SNMP, What’s Up Gold, vRealize, and VNC to monitor system health
Analyze system logs, debug source code, and create incident reports
Serve as an escalation point for MES Technicians
Work closely with production engineers, managers, and stakeholders
Assist users with manufacturing IT, quality datas, and robot status and communication
Train and support MES Technicians
Ensure high availability of systems through clustering, replication, backups, and patching

What we offer

Comprehensive medical/dental coverage
Generous PTO
Education assistance
Annual merit increase eligibility
Relocation assistance available

Fulltime

Manufacturing System Analyst III

As a Manufacturing Systems Analyst III, you will play a critical role in support...

Location

United States , West Point

Salary:

79000.00 - 112959.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience
5+ years of hands-on development using C#, WinForms, ASP.NET, HTML5, AJAX, IIS, Windows Server, SQL, and Visual Studio
Proficient in Microsoft Office applications
Experienced in building and maintaining web and desktop applications
Comfortable in customer-facing roles
Strong analytical and troubleshooting skills
Excellent written and verbal communication skills
The ability to plan and manage multiple projects and meet deadlines

Job Responsibility

Design, modify, test, and deploy C# and ASP.NET applications
Create and manage SQL queries, stored procedures, and database objects to support manufacturing systems
Configure and maintain servers, VMs, workstations, and lineside IT equipment
Use tools like SNMP, What’s Up Gold, vRealize, and VNC to monitor system health and performance
Analyze system logs, debug source code, and create incident reports to resolve production-impacting issues
Serve as an escalation point for MES Technicians
Work closely with production engineers, managers, and stakeholders
Assist users with manufacturing IT, quality datas, and robot status and communication
Train and support MES Technicians
Ensure high availability of systems through clustering, replication, backups, and patching

What we offer

Comprehensive medical/dental coverage
Generous PTO
Education assistance
Annual merit increase eligibility
Relocation assistance available

Fulltime

IT Colleague Support Analyst

To deliver quality & value added IT onsite support services to all DACB users an...

Location

United Kingdom , Bristol

Salary:

Not provided

DAC Beachcroft

Expiration Date

Until further notice

Requirements

In-depth knowledge of computer hardware systems, mobile devices, routers, and peripherals
Knowledge of operating systems, office software, enterprise software, and server systems
Excellent problem-solving skills
Excellent interpersonal and communication skills
Good technical knowledge of Windows Operating Systems and Microsoft Office applications
Experience of supporting and tuning Laptops and other mobile devices
Effective & confident communicator
Ability to follow processes & guidelines

Job Responsibility

Provide on-site IT hardware support
Provide remote IT hardware support
Ensure a support ticket is logged for every interaction
Ensure all calls are handled in line with agreed business SLA's
Resource the Care Bar on a daily basis
Provide floor walking at times of change
ISO27001 7 Day update compliance
Handle confidential information in line with the firm's data security protocols
Assist Infrastructure as and when required for site based support
Ensure accessible and visible

What we offer

Flexible working with our Flex Forward scheme

Fulltime

New

Senior Analyst, Productivity Tools

Functions as the most senior analyst for a complex array of data points and mode...

Location

United States , Bethesda

Salary:

100400.00 - 166100.00 USD / Year

Marriott Bonvoy

Expiration Date

February 12, 2026

Requirements

Undergraduate degree in information technology or data analytics or a computer science discipline and/or equivalent experience/certification
7+ years’ experience in information technology process and/or project management across diverse areas (applications, infrastructure) and technologies
ETL Design & Development
5+ years of experience designing and maintaining pipelines using scripting languages
Experience with scheduling, observability, and auditability of pipelines (run logs, retries, alerting)
Ability to design scalable batch/stream ingestion across APIs, billing systems, and telemetry logs
5+ years of experience automating data ingestion from platforms such as Windows 365, AVD, Intune, ServiceNow, and others
Experience orchestrating automated refreshes and compliance monitoring at scale
3+ years of experience working with Azure SQL Server, including schema design, indexing strategy, and query optimization
3+ years of experience integrating data from Microsoft Graph API, SharePoint API, Azure Cost Management API, and Log Analytics

Job Responsibility

Leads the evaluation, investigation, and testing of new data and analytics technologies in partnership with cross-functional teams
Acts as a technical subject matter expert for enterprise data platforms, analytics solutions, and data products
Contributes expertise to identify, assess, and report on emerging risks to data quality, privacy, and integrity across data platforms
Coordinates and reports on data incidents (e.g., quality, privacy, lineage, or availability) as required and recommends mitigation and remediation actions
Provides input to the overall data architecture and operating governance model for enterprise data platforms and analytics services
Supports analysis of the current data environment to detect critical deficiencies and recommends improvements across pipelines, models, and reporting layers
Consults with project teams to determine when data services, models, or pipelines should be adapted to meet evolving analytical and reporting needs
Actively partners with security, privacy, and compliance leadership to ensure data platforms and products align with applicable regulations and standards
Develops and executes delivery plans in close coordination with technical and non-technical stakeholders to meet timelines and roadmaps for data products and analytics services
Provides engineering oversight, governance, and tactical direction for data pipelines, models, and analytics deliverables

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical, dental, vision coverage
health care flexible spending account
dependent care flexible spending account
life insurance

Fulltime

Infrastructure Analyst - Microsoft Windows Server

Coventry Building Society

Location:
United Kingdom , Coventry ▼
Manchester

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 18, 2026

Expiration:
January 30, 2026

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Location:United Kingdom , Coventry ▼Manchester

Category:IT - Administration

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