Infrastructure Analyst 2 Job at Citi (Heredia)

Infrastructure Analyst 2

The Infrastructure Analyst 2 is an intermediate level role responsible for assis...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3+ years of experience in providing network operations support
Experience supporting a network with 1000+ nodes is preferred
NOC (Network Operations Center) experience is highly preferred
Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, etc)
Intermediate level working knowledge of enterprise standard Ethernet media types: Fastethernet, Gigabit and TenGigabit
Intermediate level working knowledge of Cisco/Juniper/Arista routers and switches, SDWAN technology and Cloud services platform
Intermediate level working knowledge of three of the following routing protocols: EIGRP, BGP, OSPF, RIP
Cisco Certified Network Professional (CCNP) is highly preferred and required within 1 year of hire
Cisco Certified Network Associate is preferred (CCNA)
Juniper Networks Certified Internet Associate/Specialist/Professional (JNCIA, JNCIS, JNCIP)

Job Responsibility

Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis
Ensure successful completion of data loads and batch processing
Participate in testing activities, including the creation and execution of basic test scripts
Execute project plan task
Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
Evaluate issues using existing procedures or similar/related experiences
recommend and implement solutions
Exchange ideas and information in a concise and clear manner
Appropriately assess risk when business decisions are made
Provide Level2 Technical Support for Citibank's global network with a focus on network infrastructure in the Americas region

Fulltime

Infrastructure Intermediate Technology Analyst

The Infrastructure Intermediate Technology Analyst is an intermediate level role...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of experience in a Technology Infrastructure role (education/professional) with demonstrated knowledge of operational process change and improvement
effective written and verbal communication skills
effective analytic/diagnostic skills
ability to communicate technical concepts to non-technical audience
ability to work with virtual and in-person teams, and work under pressure or to a deadline
conocimientos en la plataforma Tandem
conocimientos de sistema operativo y subsistemas
conocimiento en comunicaciones
deseable conocimiento de lenguajes de programación
disponibilidad de horario

Job Responsibility

resolve moderately complex problems/projects through analysis, technical experience, and precedents
provide analysis for more complex issues, escalating as appropriate
participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements
complete control activities (risk, self-assessment, COB, audit, etc.) and makes recommendations for enhancements
collect and organize requirements for hardware acquisition and deployment activities
gather, compile and synthesize information regarding technology processes or systems
create and prepare reports
assist in systems implementation/enhancements and post implementation activities
reach solutions through technical experience and precedents
exchange ideas and information in a concise and clear manner

Fulltime

Applications Support Analyst 2

The Applications Support Analyst 2 is a developing professional role. Applies sp...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-6 years experience or interest about apps support procedures, concepts and of other technical areas
ITIL Foundation
Good hands-on on Unix and SQL
Batch Management and Monitoring tools
Be able to work under pressure
Analytical and troubleshooting skills
Knowledge in banking applications and server infrastructure
Good interpersonal and communication skills, great teammate

Job Responsibility

Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
documents requirements
Partners with appropriate development and production support areas
Participates in validation and testing activities
Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
Has limited but direct impact on the business through quality of activities provided
impacts team and closely related teams
Exchanges ideas and information in a concise and logical manner

Fulltime

Analyst / Associate (Energy, Power, Chemicals and Infrastructure), Investment Banking

The Investment Banking Analyst / Associate is an intermediate level position res...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of experience
Experience in the Financial Services industry, specifically within Banking
Degree in Finance or closely related areas of Business Administration
Previous experience in the broader natural resources or infrastructure space is highly preferred but not mandatory
Consistently demonstrates clear and concise written and verbal communication skills
Experience with large corporate clients, capital markets products, derivatives, credit, and securities products is preferred

Job Responsibility

Work with clients, team members and outside professional advisors on M&A and special situation transactions as the primary day-to-day client point of contact
Work closely with clients on financing transactions and guide them through the capital raising process, including performing due diligence and drafting sessions and preparing them for an equity or debt offering
Overall responsible for drafting situation analyses, pitch materials, information memoranda, investor and management presentations

Fulltime

Production Support Analyst

Citi Technology are seeking a highly motivated IT professionals to join our Appl...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-4 years of experience in System Analysis, applications support roles
Knowledge or working experience with Unix or Linux environment
Knowledge of ETL jobs
Knowledge or working experience on relational databases - Oracle, Microsoft SQL
Experience in Incident, Problem Management: Incident tracking & reporting
Managing ticketed query system
Strong design & execution bend of mind to help resolve complex technical issues
Passion for technology, eager to learn and make a career in Technology
Intermediate or Advanced English
Bachelor's Degree in Comp science, IT, or other engineering disciplines

Job Responsibility

Provide front line support Citi’s proprietary technologies
Champion stability initiatives to enable application high availability for Business-As-Usual
Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate
Monitor system processing, infrastructure alerts, batch failures, and recover processes when required
Communicate effectively with operations, technology, and business partners on a regional or global basis
Interact with software vendors to provide best solutions to business problems
Participate in disaster recovery testing
Participate in application releases, testing and deployment into production if required
Perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation

Fulltime

Infrastructure Intermediate Technical Analyst

The Infrastructure Intermediate Technology Analyst is an intermediate level role...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of experience in a Technology Infrastructure role (education/professional) with demonstrated knowledge of operational process change and improvement
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Bachelor’s/University degree or equivalent experience

Job Responsibility

Resolve moderately complex problems/projects through analysis, technical experience, and precedents
provide analysis for more complex issues, escalating as appropriate
Participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements
Complete control activities (risk, self-assessment, COB, audit, etc.) and makes recommendations for enhancements
Collect and organize requirements for hardware acquisition and deployment activities
Gather, compile and synthesize information regarding technology processes or systems
create and prepare reports
Assist in systems implementation/enhancements and post implementation activities
Reach solutions through technical experience and precedents
Exchange ideas and information in a concise and clear manner

Fulltime

Applications Support Analyst

The occupant of this position will act as the administrator and support engineer...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-4 years of experience in administering and supporting Documentum suite of products Content Server, D2, xPlore and OTDS infrastructure
System administration knowledge and experience of Documentum Content Server
Hands-on experience in MW technologies like Tomcat, RHEL Linux and Apache
Working experience with Relational Databases - SQL Server, Oracle
Hands-on experience in monitoring tools like App Dynamics and ITRS
Experience in Kafka as a service infrastructure is a plus
Experience with JIRA/SharePoint Usage/Confluence is a plus
Good customer service, communication, and interpersonal skills
Ability to plan and organize workload.

Job Responsibility

Install, configure, and administer Documentum Infrastructure on Linux operating system – Content Server, D2, xPlore and OTDS
Monitor and maintain the Documentum infrastructure and troubleshoot issues as necessary
Determine root cause of issues and implement preventive measures
Work closely with Technology Partners (engineering, architects, applications teams and others)
Identify process improvement opportunities and implement them
Participate in disaster recovery testing (COB tests) and any follow-up actions
Perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation
Analyze applications to identify risks, vulnerabilities and security issues and recommend corrective actions and follow-ups
Perform other duties and functions as assigned from time to time.

Fulltime

Software Engineer Consultant

HIKE2 has an exciting opportunity for a Software Engineer Consultant. We are see...

Location

United States , Chicago

Salary:

75000.00 - 140000.00 USD / Year

Hike2

Expiration Date

Until further notice

Requirements

Bachelor's degree
1-4 years of experience building and deploying software solutions
Relevant experience in Software Engineering, Data Science, or Data Engineering
Experience with SCRUM and SDLC
Familiarity with BIG cloud platforms and architecture, such as AWS/Azure
Strong experience working with APIs
2-3 experience in python and cloud infrastructure
2-3 years experience setting up or optimizing computer resources
Light data modeling, statistical modeling, or data monitoring experience
Proficiency in various AI components and solutions

Job Responsibility

Develop and build software that integrates to a variety of technologies to automate decisions and actions
Develop and integrate with APIs
Ability to shape and influence the technical design and architecture
Design, develop, and maintain scalable and efficient solutions that combine custom code with integration
Collaborate with cross-functional teams to understand business requirements and implement solutions that meet business needs
Optimize and troubleshoot software for performance and reliability
Stay updated on industry trends and best practices in software engineering
Work closely with design, strategy, data scientists, analysts, and other stakeholders to understand the technical solution and the role of technology

What we offer

Six national health medical plans to choose from, including a HSA option
Dental & Vision options
Retirement Savings with a Safe Harbor 401K plan with immediate vesting and company match
Long and short term disability coverage options
Life Insurance and travel insurance
Flexible PTO policy and 10 paid holidays
Reimbursement for certifications related to your role
Opportunity for career development, advancement and learning

Fulltime

Infrastructure Analyst 2

Citi

Location:
Costa Rica , Heredia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 01, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Infrastructure Analyst 2

Infrastructure Analyst 2

Infrastructure Intermediate Technology Analyst

Applications Support Analyst 2

Analyst / Associate (Energy, Power, Chemicals and Infrastructure), Investment Banking

Production Support Analyst

Infrastructure Intermediate Technical Analyst

Applications Support Analyst

Software Engineer Consultant

Infrastructure Analyst 2

Citi

Location:Costa Rica , Heredia

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:April 01, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Infrastructure Analyst 2

Infrastructure Analyst 2

Infrastructure Intermediate Technology Analyst

Applications Support Analyst 2

Analyst / Associate (Energy, Power, Chemicals and Infrastructure), Investment Banking

Production Support Analyst

Infrastructure Intermediate Technical Analyst

Applications Support Analyst

Software Engineer Consultant

Location:
Costa Rica , Heredia

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
April 01, 2026