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Infra Tech Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
Canada , Mississauga

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Contract Type:
Not provided

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Salary:

120800.00 - 170800.00 USD / Year

Job Description:

Citi Markets Technology are seeking a highly motivated IT professional to join our Global Markets Platform team located in Mississauga. This is an opportunity to join the global team providing technology services across our suite of Equities electronic trading applications. This role will involve collaboration with electronic-trading platforms and infrastructure dealing with a wide range of teams including Traders, Application Developers, Product Owners, and Engineering.

Job Responsibility:

  • Interface with Citi’s Markets business, technology application teams and clients/vendors, understand functional business and technical connectivity requirements, translate the business/application/technical connectivity requirements into actionable engineering change requests
  • Own and drive the creation of business/ functional markets trading applications and servicing infrastructure connectivity requirements
  • Documenting solutions and managing end to end application architectural and connectivity flows, and the upstream and downstream dependencies
  • Integrate modern tools and emerging technologies including AI‑enabled automation, collaboration platforms, to enhance productivity and streamline delivery workflows
  • Proactively identify risks, issues, and blockers
  • escalate with precision and propose credible mitigations before they become crises
  • Maintaining Book of Work and facilitating prioritization discussions with key business and technology stakeholders
  • Document connectivity requirements and support service validation testing, release, and implementation activities
  • Identify, plan, and execute connectivity projects
  • Develop and publish content for Senior management reporting, presentations, town halls etc.
  • Plan, coordinate, and drive day‑to‑day delivery of complex technology initiatives
  • Track milestones against target dates and provide regular status updates to stakeholders
  • Manage project scope, assess change requests, and clearly communicate impact on timelines, costs, and risks to Global Head of Platforms
  • Partner daily with business stakeholders, technology leads, product teams, and clients
  • Manage expectations across global teams and operate effectively in ambiguous, high‑pressure environments
  • Proactively identify, manage, and escalate project risks and issues
  • Define and drive risk mitigation strategies, including remediation plans
  • Create and maintain core project management artifacts and documentation
  • Apply lessons learned to improve future delivery and processes
  • Leverage automation and AI‑enabled tools to improve productivity, reporting, and delivery discipline
  • Understanding Business priorities and working as a liaison between Business and Engineering teams
  • Excellent oral and written communication skills are essential to effectively communicate issues, risks, and progress on complex processes to multiple stakeholders
  • Partner with technology teams to oversee projects, execute plans and ensure critical deliverables are met
  • Interface between Citi’s Markets Technology applications and all Infrastructure Engineering teams such as Network & Firewall Engineering, Unix and Linux Server Engineering, Middleware Solace and Tibco engineering
  • Design and implement scalable, secure, and highly available low latency trading network architectures
  • Drive coordination, planning, configuration, and deployment connectivity engineering solutions through (routers, switches, firewalls, load balancers, Proxy Servers & Zscaler) from various vendors (e.g., Cisco, Juniper, Palo Alto, F5)
  • Develop and maintain comprehensive network documentation, including diagrams, configurations, and procedures
  • Diagnose and resolve complex network issues, including connectivity problems, performance degradation, and security incidents
  • Participate in an after-hours support for service validations during network change activities

Requirements:

  • Proven experience in technology project management, business analysis in application connectivity through network devices, data center migrations, and new connectivity network builds is essential
  • Experience in Capital Markets Low Latency Network Infrastructure workflows will be highly relevant to this role
  • Hands‑on experience leveraging AI and automation for productivity with knowledge of emerging AI use cases in infrastructure Technology functions highly desirable
  • Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
  • Demonstrated ability to effectively use complex analytical, interpretive, and problem-solving techniques
  • Strong analytical, documentation, and problem‑solving skills with ability to translate complex requirements into clear, actionable applications connectivity designs
  • Stellar Communicator, written and verbal communication, is a genuine differentiator
  • Strong influencing and negotiation skills
  • ability to build and maintain effective networks and relationships
  • Relentlessly Organized, maintains meticulous control of actions, decisions, risks, and dependencies across complex architectural landscapes
  • Familiarity with SDLC and Agile development methodologies including tools such as Jira & Confluence
  • 6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
  • Understanding of how specialization within area contributes to the business and of competitors' products and services
  • Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
  • Ability to work with virtual / in-person teams, and work under pressure / to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Ability to communicate technical concepts to non-technical audience
  • Bachelor’s/University degree, Master’s degree preferred

Nice to have:

  • Experience in a Financial Services or large complex and/or global environment preferred
  • Master’s degree preferred

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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