Infra Tech Lead Analyst Job at Citi (Pune)

Infra Tech Lead Analyst

Citi

Location:
India , Pune

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Job Responsibility:

Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

10+ years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Extensive knowledge of: TCP/IP stack, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP, HSRP/VRRP)
Extensive knowledge of: Load balancers (e.g., F5 BIG-IP, Citrix NetScaler) and application delivery controllers
Extensive knowledge of: VPN technologies (IPSec, SSL VPN) and remote access solutions
Extensive knowledge of: Wireless networking (802.11 standards, WLC configuration)
Extensive knowledge of: Network monitoring and management tools
Extensive knowledge of: Network automation and scripting (e.g., Python, Ansible)
Extensive knowledge of: Software-Defined Networking (SDN)
Extensive knowledge of: Cloud networking principles and services (AWS VPC, Azure VNet, Google Cloud Networking)
Extensive knowledge of: Data center networking principles (e.g., Spine-Leaf architectures, VXLAN)
Excellent analytical and problem-solving skills with a strong attention to detail
Ability to work independently and as part of a team in a fast-paced environment
Strong communication (verbal and written) and interpersonal skills
Ability to manage multiple projects simultaneously and prioritize tasks effectively
Demonstrated leadership capabilities and experience mentoring technical staff
Strong commitment to continuous learning and staying current with networking technologies
Bachelor’s/University degree, Master’s degree preferred

Additional Information:

Job Posted:
January 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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