Infra Tech Lead Analyst, Citi

Citi

Location:
United States, Irving

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

125760.00 - 188640.00 USD / Year

Save Job

Apply Position

Job Description:

The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Job Responsibility:

Create complex project plans, perform impact analyses, solve/work high impact problems/projects
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and assist with automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Operate with limited level of direct supervision
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and/or other team members
Assess risk when business decisions are made

Requirements:

6-10 years of experience in infrastructure delivery (application hosting and/or end user services)
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual/in-person teams, and work under pressure/to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Bachelor's/University degree
Master's degree preferred

Nice to have:

Experience in a Financial Services or large complex and/or global environment
Master's degree

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 09, 2025

Expiration:
September 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Infra Tech Lead Analyst