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Arrow Electronics Logo Arrow Electronics · IT - Administration

Information Technology Systems Engineer

Taiwan, New Taipei City · Job Posted June 28, 2026
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Job Description

What You’ll Be Doing ●Provide daily engineering support and operations for Arrow’s hardware and software infrastructure, including maintenance, performance monitoring and reporting, solution design, and consulting. ●Analyze and troubleshoot issues across software, applications, databases, hardware, and COTS applications. ●Deliver second-level support by working directly with IT teams and/or end users to resolve escalated incidents. ●Coordinate with vendors as needed to facilitate hardware and software repair activities. ●Participate in annual disaster recovery (DR) testing. Due to operational requirements, the role requires commuting between two office locations: Zhonghe and Taoyuan. ●Hardware scope: Maintain virtual machines (VMs), Pure Storage, and data center-related equipment. ●Software scope: Support Microsoft 365, Intune, and ServiceNow.

Job Responsibility

  • Provide daily engineering support and operations for Arrow’s hardware and software infrastructure, including maintenance, performance monitoring and reporting, solution design, and consulting
  • Analyze and troubleshoot issues across software, applications, databases, hardware, and COTS applications
  • Deliver second-level support by working directly with IT teams and/or end users to resolve escalated incidents
  • Coordinate with vendors as needed to facilitate hardware and software repair activities
  • Participate in annual disaster recovery (DR) testing
  • Due to operational requirements, the role requires commuting between two office locations: Zhonghe and Taoyuan
  • Hardware scope: Maintain virtual machines (VMs), Pure Storage, and data center-related equipment
  • Software scope: Support Microsoft 365, Intune, and ServiceNow

Requirements

  • Typically requires a 4 year degree and 1–2 years of experience or a 2 year degree and equivalent related experience
  • Has no discretion to vary from established procedures
  • Has no related work experience or has work experience but requires formal training in theories/concepts in own function
  • Works under close supervision

What we offer

  • Medical Insurance
  • Life Insurance
  • Discretionary Performance Bonus
  • Paid Time Off
  • 5-Day Work Week
  • Growth Opportunities
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