Information Technology Support Technician Job at NTT DATA (Indianapolis)

Lead Information Technology System Support & Development Technician

We have an immediate opening for a full-time position for a Lead Information Tec...

Location

United States

Salary:

Not provided

Smart Offices Smart Homes

Expiration Date

Until further notice

Requirements

College level education or equivalent
Strong verbal and written communication skills
Demonstrated ability to organize and manage multiple tasks and timelines in a team setting
Previous customer support experience
IT work experience installing, maintaining and repairing computers, networks, and peripherals
In-depth knowledge of IT hardware and software applications
Working knowledge with both Apple and Windows platforms
Multiple CompTIA+ and Microsoft certifications
Basic leadership skills for individuals on the team
Ability to determine formats, approaches, content, levels, and mediums to effectively meet objectives within budgetary constraints, utilizing research, knowledge, and training

Job Responsibility

Design networks and select correct hardware and software for applications
Install and upgrade computers, servers, and peripherals
Install network cabling, switches, routers, wireless access points and bridges
Relocate, transport and bench test computer hardware, peripherals and equipment as needed
Install and configure Windows / Apple software as needed
Service and update equipment according to established preventive maintenance schedule
Follow established safety procedures and techniques to perform job duties
Maintain accurate records of time and materials required to perform repairs and service
Provide leadership and training for technicians and other engineers

What we offer

Medical benefits
Dental
Profit Sharing

Fulltime

Information Technology Technician I

Barbaricum is seeking an Information Technology Technician I (Computer Network S...

Location

United States , Indianapolis

Salary:

Not provided

Barbaricum

Expiration Date

Until further notice

Requirements

Active DoD Secret Clearance
Associates degree or equivalent experience
Must meet DoDM 8140.03 IAT II requirements
Minimum 1yr of experience on computer systems and working with Informational Technology and networking
Demonstrated experience with Windows enterprise and Linux server / operating systems engineering, and administration with knowledge of network vulnerabilities, attack vectors, and mitigation
Demonstrated experience with cloud, physical, and virtual network architect, engineering, and infrastructure monitoring
Expertise with hypervisors such as VMware, KVM, and Xen

Job Responsibility

Provide Tier I technical support for computer systems, network infrastructure, and IT services supporting mission and training operations
Install, configure, maintain, and troubleshoot desktop systems, servers, peripherals, and network-connected devices
Support Windows and Linux operating systems, including user account management, system administration, and routine maintenance activities
Assist with the operation and monitoring of physical, virtual, and cloud-based infrastructure environments
Support virtualization platforms such as VMware, KVM, and Xen, including basic administration and troubleshooting tasks
Monitor system and network performance, identify issues, and escalate complex problems as appropriate
Assist in implementing security best practices, vulnerability mitigation efforts, and compliance with organizational cybersecurity requirements
Support infrastructure upgrades, hardware deployments, software installations, and configuration management activities
Maintain technical documentation, inventory records, and standard operating procedures
Collaborate with network, systems, and cybersecurity teams to ensure reliable and secure IT services

Fulltime

Tier 2–3 Information Technology Technician

We are seeking a highly skilled Tier 2–3 IT Technician with advanced Microsoft s...

Location

United States , Hollywood

Salary:

75000.00 - 95000.00 USD / Year

Coherent Technical Services

Expiration Date

Until further notice

Requirements

3–7 years of experience in an IT support or systems administration role (Tier 2–3 level)
Advanced proficiency with Microsoft ecosystems, including: Windows Server (2016/2019/2022), Active Directory and GPO management, Microsoft 365 administration
Demonstrated experience applying and maintaining STIG compliance
Strong troubleshooting skills across hardware, software, and network layers
Familiarity with vulnerability scanning tools (e.g., ACAS, Nessus) and remediation practices
Ability to interpret security requirements and translate them into technical implementations
Excellent written and verbal communication skills
DoD 8570/8140 certifications (e.g., Security+, CySA+, CCNA Security)
MCSA, MCSE, or Microsoft role-based certifications
Experience with virtualization platforms (Hyper-V, VMware)

Job Responsibility

Provide Tier 2–3 technical support for end-users, servers, networks, and enterprise applications
Administer, maintain, and troubleshoot Microsoft Windows Server and Windows environments
Implement, validate, and maintain DoD STIG compliance across systems, applications, and network devices
Configure and manage Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and related Microsoft infrastructure services
Deploy patches, updates, and security configurations following best practices and compliance requirements
Diagnose and resolve escalated hardware, software, networking, and security issues
Maintain accurate documentation of systems, configurations, procedures, and compliance records
Support system hardening, vulnerability remediation, and compliance audits
Assist in planning and executing IT infrastructure upgrades and migrations
Collaborate with cybersecurity and system administration teams to strengthen enterprise security posture

What we offer

Healthcare benefits
Paid leave
Retirement plans
Insurance programs
Education and training assistance

Fulltime

Sr Informational & Operational Technology Support Technician

The Information Technology Support Technician role involves providing onsite tec...

Location

United States , Indianapolis

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years IT support experience
Experience in supporting Operational Infrastructure Technology
Experience with exacqVision and IP cameras
Strong knowledge of Windows operating system environment
Knowledge and Experience with Android OS and Apple iOS
Excellent customer/client service skills
Verbal and written communication skills with emphasis on customer service, including experience handling challenging situations and conflict resolution
Follow up with clients to ensure high satisfaction on issue resolution
A+ desktop or equivalent skill set is required
additional certifications for various hardware platforms may be required

Job Responsibility

Provide onsite in person technical support for end users in a plant/manufacturing environment
Individuals here have a well-rounded knowledge of the policies and procedures for their work area
Perform troubleshooting, parts replacement, systems upgrades, deployment, and repair on desktops / notebooks / printers / tablets
May respond to calls after normal business hours per leader instructions
Identify potential issues that could adversely impact end user experience and take corrective action
Interact directly with clients and other internal and external sources to resolve issues
Hands and feet support for IT and OT (operational technology) infrastructure including but not limited to switches, access points, gateways, routers, IP cameras, NVR and badge readers

Fulltime

Information Technology Technician

Fanning Howey is a nationally recognized Architecture and Engineering firm seeki...

Location

Salary:

Not provided

Fanning Howey

Expiration Date

Until further notice

Requirements

Minimum 2 years of IT support experience, preferably within professional services or AEC environments
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, and networking fundamentals
Excellent communication, troubleshooting, and customer-service skills
Ability to manage multiple priorities in a fast-paced, team-oriented environment

Job Responsibility

Provide Tier 1–2 technical support for hardware, software, cloud services, and network connectivity
Support AEC industry software platforms including AutoCAD, Revit, Bluebeam, and related applications
Maintain workstation, network, and collaboration technologies across multiple office environments
Assist with cybersecurity initiatives, system monitoring, and technology compliance efforts
Prepare, deploy, and document hardware and software assets

What we offer

Vision
Dental
Short-term / Long-term Disability
Generous 401K benefit

New

Sr Data Center IT Support Technician

As a Microsoft Senior Data Center IT Support Technician (Sr DCIT) (Locations: Li...

Location

United States , Lithia Springs

Salary:

34.13 - 56.54 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least two years of experience supporting IT equipment or related technology
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Building strong working relationships with people working within the data center and at corporate
Ensuring SAW devices are in a 'healthy' state, meeting Security’s compliance standard
Receiving confidential information to perform BIOS setting changes
Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices
Providing guidance to users for common SAW repair issues and escalating issues experienced by users
Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt
Providing Senior Data center Technician-level support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes
Supporting the deployment of on-site DC physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when needed
Assisting Data center Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes as required
Embody our culture and values

What we offer

Benefits and other compensation (details at provided link)

Fulltime

Dental Hygiene Care Facility Support Technician

Responsible for the information technology, supply and equipment needs for the S...

Location

United States , Norfolk

Salary:

44192.00 - 60765.00 USD / Year

Old Dominion University

Expiration Date

June 26, 2026

Requirements

Working knowledge of equipment installation, repair, and preventative maintenance to include the use of hand tools. Working knowledge of computer technology and the ability to troubleshoot computer issues and assist with upgrades. Working knowledge of resource management, budget principles, and/or procuring resources. Working knowledge of office productivity softwares, including but not limited to Microsoft Office Suite, Microsoft Teams and Zoom. Effective oral and written communication skills. Demonstrated ability to work independently and as a team member, and learn and implement new softwares and technologies as needed. Demonstrated ability to read, write, analyze, compose, and calculate simple math. Basic Life Support certification or ability to acquire within one month. Basic experience working with technology to include equipment troubleshooting, diagnostics, and repair. Basic administrative experience to include working with budgets and inventory control. High School Diploma or equivalent supplemented with some coursework in a technology related field
equivalent combination of education and experience may be substituted.

Job Responsibility

Responsible for the information technology, supply and equipment needs for the School of Dental Hygiene, the Dental Hygiene Care Facility, the Dental Simulation lab, and the Dental Hygiene Research Center
Duties include working with ITS on programming, performing upgrades, purchasing hardware and software, monitoring inventory, stocking clinic supplies, preventive maintenance, and routine repairs on computer and dental equipment
This position also assists with monitoring the School's budget

Fulltime

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A/V Support Technician

Location

United States , Norcross

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3–5+ years of experience in commercial AV service, support, installation, or field engineering roles
Demonstrated experience working with platforms and technologies such as Crestron, Extron, Biamp, and Q-SYS
Strong diagnostic skills with the ability to resolve technical issues across integrated audiovisual environments
Comfortable working directly with customers and explaining technical information in a clear, detail-oriented manner
Hands-on familiarity with audiovisual systems, audio conferencing solutions, and cable assemblies
A valid driver’s license and a clean driving record are required

Job Responsibility

Provide both on-site and remote technical assistance for commercial audiovisual systems at customer locations
Inspect, maintain, and repair installed AV equipment to support reliable day-to-day operation
Identify root causes of system problems involving control platforms, DSP components, conferencing tools, and other integrated technologies, then implement effective solutions
Communicate directly with end users and client contacts to address issues clearly, professionally, and with a strong customer-service mindset
Complete service documentation that captures work performed, technical findings, and recommended next steps
Support customers covered by ongoing service agreements and recurring maintenance programs
Follow established field safety practices and take part in regular safety discussions and compliance activities
Assist with troubleshooting related AV infrastructure components, including cabling and conferencing systems, as needed

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

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Information Technology Support Technician

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