Information Technology Support Technician Job at NTT DATA (Indianapolis)

Lead Information Technology System Support & Development Technician

We have an immediate opening for a full-time position for a Lead Information Tec...

Location

United States

Salary:

Not provided

Smart Offices Smart Homes

Expiration Date

Until further notice

Requirements

College level education or equivalent
Strong verbal and written communication skills
Demonstrated ability to organize and manage multiple tasks and timelines in a team setting
Previous customer support experience
IT work experience installing, maintaining and repairing computers, networks, and peripherals
In-depth knowledge of IT hardware and software applications
Working knowledge with both Apple and Windows platforms
Multiple CompTIA+ and Microsoft certifications
Basic leadership skills for individuals on the team
Ability to determine formats, approaches, content, levels, and mediums to effectively meet objectives within budgetary constraints, utilizing research, knowledge, and training

Job Responsibility

Design networks and select correct hardware and software for applications
Install and upgrade computers, servers, and peripherals
Install network cabling, switches, routers, wireless access points and bridges
Relocate, transport and bench test computer hardware, peripherals and equipment as needed
Install and configure Windows / Apple software as needed
Service and update equipment according to established preventive maintenance schedule
Follow established safety procedures and techniques to perform job duties
Maintain accurate records of time and materials required to perform repairs and service
Provide leadership and training for technicians and other engineers

What we offer

Medical benefits
Dental
Profit Sharing

Fulltime

Customer Support Technician I

We are seeking a Customer Support Technician I, who will play a key role in ensu...

Location

United States , Atlanta

Salary:

20.00 - 25.00 USD / Hour

Planet DDS

Expiration Date

Until further notice

Requirements

0 - 2+ years of relevant experience in technical support or related field, with a focus on troubleshooting and problems-solving
Bachelor's degree in a relevant field or equivalent work experience
Proficient in using support tools and software
Acquire deep understanding of the company's products or services
Knowledge of relevant technologies, platforms, and systems
Excellent written and verbal communication skills
Ability to convey technical information to non-technical customers
Strong interpersonal skills and the ability to work collaboratively

Job Responsibility

Provide technical support to customers via various channels, including phone, email, and chat
Troubleshoot and resolve technical issues related to the company's products or services
Collaborate with other teams to address and resolve customer problems effectively
Contribute to the creation and maintenance of a comprehensive knowledge base
Document common issues, resolutions, and best practices for internal and external use
Share insights and findings with the team to enhance overall technical support capabilities
Communicate technical information in a clear and understandable manner to non-technical customers
Ensure timely and accurate updates to customers regarding the status of their technical issues
Identify and address customer concerns, ensuring a positive customer experience
Proactively identify opportunities to improve processes and enhance the overall customer support experience

Fulltime

IT Computer & Network Support Technician

We are seeking a candidate with good communication and troubleshooting skills to...

Location

United States , Warwick

Salary:

Not provided

Brave River Solutions

Expiration Date

Until further notice

Requirements

Associates degree (at a minimum) in information technology or a bachelor’s degree in a STEM field
3+ years of experience with computer networking/consulting industry
Experience in configuration, implementation, and support of SonicWall, Cisco, and other network switches, routers, and firewall technology
Ability to set up, configure and support Windows servers
Experience with the Microsoft 365 suite of applications (including SharePoint, Teams, OneDrive)
Knowledge of virtualization technologies (VMWare, Microsoft Hyper-V)
Practical experience with PC Troubleshooting, MS Office application support, and peripheral support
Knowledge of Active Directory, DHCP, and DNS
Knowledge of Microsoft Exchange / Office 365 email configuration and usage
Knowledge of NAS and SAN solutions

Job Responsibility

Identify and respond to user questions, issues, and technical support needs
Employ system analysis techniques to create needs assessments, consult with clients to determine business needs and goals, hardware and software requirements and system specification. Design comprehensive IT solutions to meet those needs and goals
Implement and test client systems as required to meet business and technical specifications. Document client technology infrastructure to facilitate training and support activities
Manage internal and external vendor resources in tasks relating to scheduling, implementing, and delivering client projects in a timely manner under sometimes demanding time constraints
Provide support to client on any aspect of their system, following industry best practice standards
Independently prioritize work and schedules to accomplish objectives and assure high levels of services and quality of work
Resolve client hardware and software errors via remote, telephone, and onsite support (local travel to clients is required)
Maintain accurate incident report details and documentation in an established ticketing system

What we offer

Paid vacation, holidays and sick days
Excellent medical, vision and dental plans, 401k with a company match, Sec125 FSA, Long-term Disability, Life Insurance, and Aflac benefits
Opportunities for advancement in a successful and growing company
Business casual environment

Fulltime

IT Support Technician

This is a confidential search for an IT Support Technician to deliver exceptiona...

Location

United States , San Diego

Salary:

85000.00 - 115000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

Associates Degree in IT or a related field
VantageClear certification (or equivalent) or an active Secret Clearance
Proficiency with Active Directory, Microsoft 365, and Windows OS
Experience in hardware/software setup, configuration, and troubleshooting
Familiarity with networking, Linux, and information security practices
Strong communication skills for supporting non-technical users
Commitment to continuous learning and staying updated on emerging technologies

Job Responsibility

Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support
Configure and deploy new hardware/software
provide basic end-user training
Support and maintain Active Directory, Microsoft 365, and Windows environments
Provide remote and onsite troubleshooting for hardware, software, and networking issues
Maintain clear IT documentation for processes, systems, and activities
Ensure proper management of printers, copiers, and scanners
Collaborate with vendors and internal stakeholders to optimize systems
Participate in training and professional development to strengthen technical expertise
Provide after-hours support for urgent issues or project implementations when needed

Fulltime

IT Support Technician

We are seeking a IT Support Technician to deliver exceptional IT support across ...

Location

United States , San Antonio

Salary:

85000.00 - 115000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

Associates Degree in IT or a related field
VantageClear certification or active Secret Clearance
Proficiency with Active Directory, Microsoft 365, and Windows OS
Experience in hardware/software setup, configuration, and troubleshooting
Familiarity with networking, Linux, and information security practices
Strong communication skills for supporting non-technical users
Commitment to continuous learning and staying updated on emerging technologies

Job Responsibility

Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support
Configure and deploy new hardware/software
provide basic end-user training
Support and maintain Active Directory, Microsoft 365, and Windows environments
Provide remote and onsite troubleshooting for hardware, software, and networking issues
Maintain clear IT documentation for processes, systems, and activities
Ensure proper management of printers, copiers, and scanners
Collaborate with vendors and internal stakeholders to optimize systems
Participate in training and professional development to strengthen technical expertise
Provide after-hours support for urgent issues or project implementations when needed

Fulltime

IT Support Technician

We are seeking a IT Support Technician to deliver exceptional IT support across ...

Location

United States , Dallas

Salary:

85000.00 - 115000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

Associates Degree in IT or a related field
VantageClear certification or active Secret Clearance
Proficiency with Active Directory, Microsoft 365, and Windows OS
Experience in hardware/software setup, configuration, and troubleshooting
Familiarity with networking, Linux, and information security practices
Strong communication skills for supporting non-technical users
Commitment to continuous learning and staying updated on emerging technologies

Job Responsibility

Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support
Configure and deploy new hardware/software
provide basic end-user training
Support and maintain Active Directory, Microsoft 365, and Windows environments
Provide remote and onsite troubleshooting for hardware, software, and networking issues
Maintain clear IT documentation for processes, systems, and activities
Ensure proper management of printers, copiers, and scanners
Collaborate with vendors and internal stakeholders to optimize systems
Participate in training and professional development to strengthen technical expertise
Provide after-hours support for urgent issues or project implementations when needed

Fulltime

Personnel Computer Support Technician

The Personnel Computer Support Technician conducts computer systems hardware and...

Location

United States , Charleston

Salary:

Not provided

Chickasaw Nation Industries, Inc (CNI)

Expiration Date

Until further notice

Requirements

Must be able to obtain a customer clearance for access to facilities, equipment and property
CompTIA Security+
Must be able to perform job duties in extreme, cold, dark, work environments
Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica
Must pass medical and dental examination prior to deployment
Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques
Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications
Ability to analyze and develop complex design objectives
Proven ability to perform in an advisory capacity and to make recommendations for resolving issues
Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office

Job Responsibility

Required travel to Antarctica six (6) months a year or on a rotational basis with IT team
Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained
Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment
Performs infrastructure and desktop updates for NPP and USAP Systems as required
Performs technical support in the installation of program/project unique IT systems/equipment hardware, software, sensors, and associated peripherals
Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests
Performs computer hardware and software installation and operational verification testing
modifies and/or updates special purpose computer programs
and performs system/equipment operational testing
Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required

What we offer

Medical
Dental
Vision
Company Life Insurance
Short-Term and Long-Term Disability Insurance
401(K) Immediate Vesting
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off

Fulltime

Desktop Support IV Technician

Beacon Technologies is seeking a Desktop Support IV Technician for our client pa...

Location

United States , Madison

Salary:

Not provided

Beacon Technologies

Expiration Date

Until further notice

Requirements

At least 10 years' experience
Knowledge of computer software, operating systems, hardware and networking is required
Experience with Microsoft Active Directory is required
Hardware and software troubleshooting skills are required
Able to work in a team as well as independently
Experienced in providing professional and courteous customer service is required
Candidate must be a CURRENT WI resident
No relocation allowed

Job Responsibility

Responsible for routine, first and second level technical troubleshooting
Determining solutions for more complex issues by leveraging documented procedures
Ensuring a high level of customer service to support mission activities of the institution through information technology (IT)

What we offer

Career advancement opportunities
Extensive training
Excellent benefits including paying for health and dental premiums for salaried employees

Fulltime

Information Technology Support Technician

NTT DATA

Location:
United States , Indianapolis

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2026

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