Information Technology Support Team Lead

Our client, a leading financial services company based in London, is seeking an experienced Infrastructure/Support Lead to join them on a permanent basis. The successful candidate will play a key role in leading end-user and core infrastructure services, ensuring a stable, secure, and high-performing technology environment across the organisation. This is a hands-on leadership role requiring deep technical expertise, strong operational support experience, and the ability to manage and develop a small team. You will take ownership of critical desktop and device platforms, contribute to infrastructure operations, and work closely with platform, security, and project teams to deliver improvements across the environment. The role also requires a strong service mindset and the ability to communicate effectively with both technical and non-technical stakeholders. This is an excellent opportunity to join a highly collaborative team within a well-established financial services organisation, with the chance to shape infrastructure services and contribute to a range of ongoing technical initiatives.