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Information Technology Manager

United States, Detroit · Job Posted March 09, 2026
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Job Description

The Information Technology Manager leads the planning, implementation, security, and performance of all technology systems supporting Huntington Place. This role ensures reliable connectivity, cybersecurity readiness, end-user support, and scalable infrastructure to support both daily operations and large-scale live events. The IT Manager is a hands-on leader, strategic problem solver, and trusted partner across departments. Success in this role requires technical depth, operational agility, strong communication, and the ability to perform under pressure in a live-event environment.

Job Responsibility

  • Manage and maintain all network infrastructure, including wired, wireless, and fiber connectivity
  • Oversees data centers, CCTV, servers (on-premise, virtual and cloud), storage systems, VOIP system, and backup solutions
  • Ensure high availability, performance, and reliability of internet services for events and operations
  • Configure, optimize, and maintain operating systems, servers, and enterprise software
  • Monitor system performance, network traffic, and application health
  • troubleshoot and escalate outages as needed
  • Administer system backups, disaster recovery, archiving, and risk assessments
  • Manage cybersecurity controls including firewalls, endpoint protection, access controls, and security monitoring
  • Maintain current knowledge of IT security best practices, compliance standards, and threat mitigation
  • Supervise, mentor, and develop IT staff
  • Manage IT departmental budget
  • assess needs, forecast costs, and optimize resources
  • Develop and implement preventative maintenance programs
  • Track hardware and software assets including procurement, lifecycle management, upgrades, and disposal
  • Identify and implement technology solutions that improve operational efficiency and staff productivity
  • Serve as liaison to third-party vendors
  • manage contracts and coordinate support services
  • Support capital projects with technical expertise and planning
  • Participate in procurement processes and prepare leadership briefs and executive reports
  • Generate high-level reporting for leadership as required
  • Work effectively in an environment with shifting priorities and time-sensitive demands
  • Provide leadership during incidents, outages, and emergency response situations
  • Be available to work evenings, weekends, holidays, and early mornings as operational needs require

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent relevant experience
  • Minimum of five (5) years of progressively responsible IT experience, including supervisory or lead responsibilities
  • Experience with Windows, Microsoft 365, Microsoft Azure, is required
  • Experience with VMware, and CLI, preferred
  • Experience in venues, hospitality, large facilities, or event-driven environments preferred
  • Microsoft certifications strongly preferred
  • Security certifications such as CompTIA Security+, CISSP, CISM, GCIH, SSCP, or GSEC preferred
  • Strong knowledge of enterprise networks, hardware support, cybersecurity, and business software platforms
  • Experience with event management systems a plus
  • Demonstrated ability to lead teams, manage incidents, and solve complex problems in fast-paced environments
  • Strong organizational, planning, and time-management skills
  • Ability to lift equipment up to 50 lbs and traverse large event spaces as needed
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to explain technical concepts clearly to non-technical audiences
  • Proven ability to collaborate across departments and build inclusive, respectful working relationships
  • Customer-focused mindset with strong professional judgment

Nice to have

  • Experience with VMware, and CLI
  • Experience in venues, hospitality, large facilities, or event-driven environments
  • Microsoft certifications
  • Security certifications such as CompTIA Security+, CISSP, CISM, GCIH, SSCP, or GSEC
  • Experience with event management systems

What we offer

  • Medical, dental, and vision benefits starting day one
  • Paid vacation, holidays, and sick time
  • 401(k) with company match
  • Free Secured Onsite Parking

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