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Information Technology Executive

Malaysia, Kuala Lumpur · Job Posted May 14, 2026
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Job Description

The IT Executive is responsible for the effective operation, maintenance, and security of all computer systems, networks, and data communication technologies within the hotel. This role supports day‑to‑day IT operations, ensures system reliability, and provides prompt technical assistance to internal users and guests.

Job Responsibility

  • Cross Department Collaboration & Professional Conduct
  • User & Guest Support
  • Systems Availability & Operations
  • Application, System & Network Support
  • Vendor & Asset Management
  • Project Coordination & Implementations
  • Backup, Security & Compliance

Requirements

  • Diploma/Degree in IT, Computer Science, or related field
  • 1–3 years of IT support experience
  • hospitality experience preferred
  • Good knowledge of Windows systems, networks (LAN/Wi-Fi), and IT hardware
  • Familiarity with hotel systems (PMS, POS, keycard) is an advantage
  • Strong troubleshooting and problem-solving skills
  • Good communication and customer service mindset
  • Able to work flexible hours, including weekends and holidays
  • Team player with attention to detail
  • Excellent reading, writing, and oral proficiency in English language
  • Must be able to speak, read, and write Bahasa Malaysia
  • Must have the right to work in Malaysia

What we offer

  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals

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