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The IT Executive is responsible for the effective operation, maintenance, and security of all computer systems, networks, and data communication technologies within the hotel. This role supports day‑to‑day IT operations, ensures system reliability, and provides prompt technical assistance to internal users and guests.
Job Responsibility:
Cross Department Collaboration & Professional Conduct
User & Guest Support
Systems Availability & Operations
Application, System & Network Support
Vendor & Asset Management
Project Coordination & Implementations
Backup, Security & Compliance
Requirements:
Diploma/Degree in IT, Computer Science, or related field
1–3 years of IT support experience
hospitality experience preferred
Good knowledge of Windows systems, networks (LAN/Wi-Fi), and IT hardware
Familiarity with hotel systems (PMS, POS, keycard) is an advantage
Strong troubleshooting and problem-solving skills
Good communication and customer service mindset
Able to work flexible hours, including weekends and holidays
Team player with attention to detail
Excellent reading, writing, and oral proficiency in English language
Must be able to speak, read, and write Bahasa Malaysia
Must have the right to work in Malaysia
What we offer:
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts