Information Technology Consultant I

30% - Serve as a lead Information Technology Consultant in the selection, installation, maintenance, and troubleshooting of College of Medicine workstations, printers, personal data devices, and other information devices. 25% - Independently perform and provide daily guidance to the other IT staff within the COM in the identification, configuration, installation, and troubleshooting of software for COM faculty and staff. 25%- Consults, recommends, and maintains best practices and locations for data storage, sharing, and collaboration. Consults on the selection and onboarding of, and, when appropriate, maintains and configures server-based & web-based systems (including SaaS) and system documentation. 5% - Held accountable for the COM IT COE inventory control. Ensure that complete and accurate inventory control procedures are followed for Information Technology equipment and software licenses within the COM. 5% - Maintain and support Audio/Visual enabled rooms 5% - Assist the COM IT COE Research Manager in the development and implementation of strategic plans, policies and procedures to ensure quality information technology to meet the COM's current and future needs. Evaluates processes on a regular basis and recommends changes to facilitate an effective, efficient and customer-focused service. Develop and review technical documentation. As needed, assist with the creation of IT related documentation. 5% - Provide training to lower-level IT staff, faculty and other University staff on IT related topics as appropriate. Manage and create web sites, pages, and active content