Information Technology Business Operations Analyst II Job at L.A. Care Health Plan (Los Angeles)

Business Systems Analyst II

The SAP FCM Business Analyst leads financial consolidation and management (FCM) ...

Location

United States , Savannah

Salary:

68680.00 - 98208.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Minimum of 5 years of ERP Project Execution/ management experience
Minimum 2 complete life cycle SAP implementation experience
SAP FI/CO certification preferred.
Demonstrated excellence in verbal and written communication, with the ability to engage effectively with a diverse range of stakeholders including executives, managers, and subject matter experts.
Proven track record of applying creative and analytical thinking to solve complex problems in dynamic environments.
Skilled in navigating complex technology ecosystems and collaborating efficiently with cross-functional teams across global locations.
Strong negotiation, persuasion, and analytical capabilities.
Adept at communicating and managing within a matrixed organization, partnering remotely with multiple business units and IT teams.
Possesses a proactive mindset with a willingness to challenge existing processes and advocate for continuous improvement.

Job Responsibility

Stakeholder Engagement and Satisfaction. Demonstrated commitment to meeting stakeholder expectations through consistent feedback mechanisms and relationship management.
Continuous Improvement and Innovation. Proactively identifies and implements process enhancements to drive operational efficiency and effectiveness.
Documentation and Knowledge Management. Ensures comprehensive, accurate, and accessible documentation to support organizational learning and continuity.
Team Collaboration and Leadership. Fosters a collaborative team environment and provides strategic leadership to enhance group performance and cohesion.
The SAP FCM Business Analyst leads financial consolidation and management (FCM) solutions for HMGG, ensuring optimal performance of SAP Finance and Costing systems.
Acting as a liaison with Korea HQ, the analyst drives best practice implementation and continuous improvement.
This role manages SAP ERP projects, enhancements, and service delivery, supporting CBU operations and collaborating with stakeholders to resolve issues, maintain system stability, and meet SLAs.
With deep SAP FCM expertise, the analyst facilitates requirement gathering, fit-gap analysis, and user support, contributing to data accuracy, compliance, and process efficiency while safeguarding confidential financial information.

Fulltime

Credit Portfolio Analyst II

The Credit Portfolio Analyst II is responsible for the end-to-end management and...

Location

India , Mumbai; Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology, Business, Risk Management, or a related field
2+ years of experience in risk management, technology operations, or production monitoring in corporate banking/financial institutions
knowledge of corporate finance, financial modeling, credit and banking products, credit analytics, risk assessment, and transaction execution
basic understanding of credit risk management, technology platforms, and operational risk controls, particularly in the context of post-implementation processes
familiarity with modern monitoring tools, risk management frameworks, and production systems used to assess technology performance in real-time (SAS/Tableau/AI/Oracle) supported by relevant programming skills
statistical knowledge – familiar with key statistical metrics/concepts
knowledge of regulatory requirements related to credit risk, data management, and customer-facing platforms, ensuring alignment with post-implementation and monitoring processes
strong strategic thinker with the ability to anticipate production challenges and operational risks in post-implementation environments, developing robust solutions that enhance system performance
experience in problem-solving complex operational issues, leveraging cross-functional expertise, and driving long-term improvements in production systems
strong analytical skills in conducting analysis using bureau/application/customer data to identify anomalies and adverse trends

Job Responsibility

Perform the validation of all customer-facing credit risk platforms post-deployment, ensuring that they function as intended, align with business strategies, and meet regulatory requirements
development and execution of post-implementation validation frameworks, focusing on model performance, rule accuracy, and platform effectiveness across all credit risk decisioning systems
partner with risk management, IT, and operations teams to assess potential vulnerabilities, gaps, or deficiencies in system performance and address them promptly
support to establish a robust framework for ongoing production monitoring of credit risk platforms, ensuring proactive identification and resolution of system performance issues
implement real-time and batch monitoring processes that assess credit risk platforms’ operational performance, data integrity, and customer impact across various product lines
ensure timely resolution of production issues, including the identification of root causes, formulation of solutions, and collaboration with technology teams to implement necessary fixes or enhancements
ensure all customer-facing credit risk platforms perform reliably in production, minimizing any negative impact on the customer experience due to system errors, downtimes, or performance issues
support initiatives to continuously improve platform stability, reducing risk to customers and ensuring the organization’s credit risk models and rules are consistently delivering accurate decisions
engage with business stakeholders to understand customer needs and expectations, ensuring production systems evolve to meet them efficiently and effectively
ensure all post-implementation validation and production monitoring activities meet regulatory and compliance requirements, including alignment with policies related to credit risk, data usage, and customer protection

What we offer

Equal opportunity employment
support for people with disabilities
best-in-class benefits for employees to be well, live well and save well

Fulltime

Infrastructure Senior Technology Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6+ years' experience in I.T
5+ years hands-on experience on middleware webhosting and application server products
Bachelor's degree in computer science or related field or equivalent combination of education and experience
Experience in IT security compliance and implementation and use of security protocols (SSL, Server certificates)
Good experience using Java, J2EE, XML, SQL and Shell/Perl/python/PowerShell Scripting in UNIX/Wintel environment
Experience in modernization of traditional web/app applications to Redhat Openshift containers & external Cloud
Reasonable experience with AI tools to automate current pain points in workflow
Familiarity with Compliance and risk management frameworks and methodologies (ISO27002, SDLC)
Initiative and ability to perform under pressure
Strong leadership, interpersonal and communication skills

Job Responsibility

Create complex project plans and perform impact analyses
Solve/work high impact problems/projects and provide resolutions to restore services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures
Provide technical/strategic direction and act as advisor/coach to lower-level analysts
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Provide expertise in application hosting technologies with specialized emphasis on IBM technologies (WebSphere/WebLogic Application Server, WebLogic Forms and Reports, IHS)
Provide expertise in other web hosting technologies like Microsoft IIS, Apache, Tomcat
Provide expertise in Java/J2EE deployments and Operating system scripting

Fulltime

Product Manager II (Customer Operations)

As a Technical Product Manager specializing in AI Solutions, this team member wi...

Location

United States , Conshohocken; Remote

Salary:

Not provided

Cencora

Expiration Date

March 27, 2026

Requirements

Bachelor's degree in Computer Science, Information Systems, Business, or a related field
7-10 years of relevant product management or related work experience required
Demonstrated experience defining and executing on AI products in an enterprise or B2B/B2C product environment
Strong leadership and collaboration skills within cross-functional teams
Excellent verbal and written communication skills
Strong problem-solving and analytical skills
Enthusiasm for AI technology and its innovative application in enterprise settings
5+ years of product management experience in customer service, enterprise e-commerce, or customer platform domains
Familiarity with enterprise CRM platforms
Salesforce strongly preferred

Job Responsibility

Build and maintain strong relationships with business partners and the broader IT organization to deliver impactful AI solutions
Conduct analysis and gather insights to identify and prioritize high-value use cases for AI-enabled tools
Advise and consult stakeholders on build vs buy decisions
Collaborate with the team to define product goals, align with business priorities, and ensure product roadmaps reflect stakeholder needs
Develop detailed product requirements documents (PRDs), write user stories, and create functional specifications
Oversee the creation of test plans, perform system integration testing, validate test results, and address any issues during testing phases
Work closely with end users to optimize product adoption, provide training, and offer support for prompt engineering and tool usage
Create, test, iterate, and publish production-ready prompts for customer operations use cases
Mentor product specialists and business analysts, with potential to build and lead a team as the portfolio grows

What we offer

Medical, dental, and vision care
Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities

Fulltime

Salesforce Business and Technical Design Analyst II

The Salesforce Business and Technical Design Analyst II focuses in satisfying bu...

Location

United States , Los Angeles

Salary:

105267.00 - 173689.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or Related Field
At least 6 years of Information Technology experience with 4 years of Salesforce experience
Experience in the concepts and methodologies of enterprise and application architecture
Experience in back-end development of Salesforce including but not limited to design of data models, a strong knowledge of SOQL, and usage of web technologies
Experience with configuration and customization
Must have Apex/Visualforce Experience
Broad understanding of technologies and experience in implementation methodologies, software development life cycle process, and project management
Knowledge of Information Technologies (Databases, Business Intelligence, Infrastructure, Networks, Web and Integration software)
Excellent planning and organization, project management and time management skills
Exceptional written, verbal and presentation skills for both business and technically oriented communications

Job Responsibility

Understand and translate business requirements, business process flows etc. to software oriented solutions based upon Salesforce architecture
Analyze the business processes and data requirements to come up with mockups. Document current baselines, collect new requirements, and write user stories, storyboards and future state
Leverage out-of-the-box Salesforce UI/UX and functions and features
Participate in translating business requirements to solutions on the Salesforce platform. Provide thought leadership to influence business logic to improve user experience/ interfaces, navigation, and design
Interview, investigate and probe through multiple layers to better understand business drivers and conditions. Participate in the business process redesign and documentation. Actively participate in the development of detailed design structure after understanding the design requirements
Actively participate in the translation of engineering/ technical realities into simple terms for non-technical stakeholders. Provide such translation, adjusting the level of detail depending on the audience. Act as the interface between the team and the management
Communicate, both written and verbally, with business end users and team members in order to deliver high quality UI/UX and capabilities in Salesforce. Act as a technical analyst to evaluate, assess, coordinate and verify development work. Provide a clear example of technical excellence and productivity
Participate in developing APEX and Visualforce code
Participate in developing and delivering Web solutions using HTML, JavaScript, CSS
Understand technical requirements and implement solutions leveraging Salesforce native functionality based upon in-depth understanding of Salesforce object model and architecture. Identify new opportunities for improvement, define solution capabilities. Propose best practices & standards for the project and work with team members for implementation

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

Cybersecurity Analyst

This individual will serve as part of an integrated team of engineering and cybe...

Location

United States , Arlington

Salary:

Not provided

Talent Acquisition Concepts

Expiration Date

Until further notice

Requirements

Self‐motivated with highly developed verbal, written, and interpersonal skills
Strong collaboration and organization skills
Proficiency in MS Visio, Excel, Word, and PowerPoint
Experience working with RMF and NIST 800-53
Experience working with cyber security tools
Experience with system vulnerability management
Bachelor’s Degree in Information Technology, Computer Science or Engineering
AT Level II Certification Required (Security+, GICSP)
U.S. Citizenship Required
Must be able to obtain/maintain a security clearance

Job Responsibility

Maintaining knowledge of cyber security policies, standards, and guidelines for critical infrastructure
Maintaining expertise in the cyber security capabilities of operational technology vendor hardware and software
Conducting inventories and risk assessments for critical infrastructure
Support data collection in the field, data analysis, report writing, and drawing development
Support industrial controls system testing, hardening, and monitoring
Support detailed analysis of events and implement risk management procedures and/or processes
Assess and evaluate computer/network systems technologies, architectures, and products
Work methodically and analytically in a quantitative problem‐solving environment
Resolve technical issues and be able to communicate them with other operation departments within the business
Support the planning, design, development, and implementation of technical controls, procedures, and policies associated with compliance with NERC CIP and NIST cyber security regulatory standards

What we offer

Health, dental, and vision coverage
A retirement plan
A profit sharing/bonus plan
Paid Time Off
Holidays
Sick days
A fun, creative work environment

Fulltime

Senior Product Owner II

The Collections Technology Product Owner is responsible for leading the developm...

Location

United States , Cincinnati

Salary:

73.00 - 79.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, finance, computer science, data analytics, or a related field
Master’s degree preferred
Experience as a Product Owner or similar role within Collections, Contact Center technology, or financial services
Strong knowledge of AWS Connect (contact flows, Lambda, Lex, Contact Lens, omni-channel capabilities)
Experience with Collections platforms such as CACS X or comparable systems (e.g., FICO Debt Manager, Latitude, Experian PowerCurve)
Demonstrated experience integrating data between operational systems and domain services/data warehouses
Proven ability to build data products supporting complex reporting and analytics, particularly in Collections or Credit Risk
Strong understanding of Collections processes (delinquency management, treatment strategies, payment arrangements, skip tracing, legal processes, charge-off procedures)
Experience with Agile methodologies, especially Scrum
Strong analytical, problem-solving, and data literacy skills

Job Responsibility

Develop and maintain a strategic roadmap for AWS Connect and CACS X, aligned with Collections objectives, enterprise data strategy, and customer experience goals
Identify modernization opportunities and ensure platforms evolve to meet business and regulatory needs
Collaborate with Collections Operations, Technology, Data & Analytics, Risk, Compliance, and Domain teams to gather requirements, understand challenges, and identify opportunities for improvement
Facilitate communication across teams to ensure alignment and transparency
Define product vision, strategy, and roadmap for AWS Connect and CACS X
Prioritize and manage the product backlog, ensuring timely delivery of features, integrations, and data capabilities
Provide ongoing guidance to development teams throughout the delivery lifecycle
Lead initiatives to integrate critical Collections data into enterprise domain services (e.g., Account, Card, Loan domains)
Design and support real-time and batch data integration patterns between Collections platforms and enterprise systems
Develop and manage data products supporting advanced Collections reporting, including delinquency analytics, roll rates, cure rates, contact effectiveness, payment arrangements, and liquidation performance

What we offer

medical
dental
vision
life
disability
other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions

Fulltime

Ecommerce Functional Analyst II - Production Support

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

India , Pune

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience
4+ years of directly-related or relevant experience, preferably in client software solutions design or management of IT Operations
Behavioral Skills: Critical Thinking, Detail Oriented, Impact and Influencing, Interpersonal Communication, Multitasking, Problem Solving, Time Management
Technical Skills: Application Design and Management, Business Process Modelling, Cloud Infrastructure Management, Database Management, Technical Documentation, Network Architecture and Management, Scalable Technologies & Architecture, Software Development Life Cycle (SDLC), Systems Integration
Tools Knowledge: Business Process Management (BPM) Systems like Metastorm, Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP, Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design, Microsoft Office Suite, Relational Database Management System (RDBMS) Software, Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL

Fulltime

Information Technology Business Operations Analyst II

L.A. Care Health Plan

Location:
United States , Los Angeles

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 25, 2026

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Information Technology Business Operations Analyst II

L.A. Care Health Plan

Location:United States , Los Angeles

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Job Description:

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Nice to have:

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Job Posted:January 25, 2026

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