Information Systems Watch Technician Job at Amentum (Arlington)

Job Description

Amentum is currently seeking an Information Systems Watch Technician to join our dynamic team in the Arlington, VA area. In this position you’ll be a part of a team that maintains and supports our customer’s facility by ensuring that the telecommunications systems are fully functional and available for the senior leader’s decision support teams.

Job Responsibility

Responsible for availability, performance and testing of operational mission capabilities under varying conditions including various IT and RF based voice, video, data systems, networks, services, and information feeds
Operate, maintain, test, analyze, troubleshoot, and restore communications systems and services
Coordinate availability, performance and/or restoration efforts with 3rd party services providers as required
Apply knowledge, training, and expertise to determine appropriate operational course of action and best solution set to implement under varying events and conditions, brief customer on operational status
Set up operate and train users on various voice, video and data networks including radio systems, satellite systems, network architecture and distribution systems
Make tactical decisions and take decisive action in stressed environments to ensure mission objectives are met
Manage dynamic taskings and prioritize workload to meet customer expectations and demand levels under changing situational conditions
Identify and recommend process improvements, efficiency gains and innovative approaches to operations and service delivery to increase customer value
Work with customers to determine operational requirements for future system capabilities
support the design, planning and testing of new systems to meet customer needs
ensure new systems are properly installed and brought on-line for operational use
coordinate installation team efforts to ensure schedules are met and activities are not disruptive to ongoing operations
Ensure proper configuration and change management control are applied and system documentation is current
Successful candidates will receive highly specialized training on unique job responsibilities
Position requires travel or response to alternate locations in support of evolving customer requirements or surge demand
Travel as needed (5%)

Requirements

Active DoD TS/SCI security clearance with adjudication within the last 5 years or designated CE
Ability to obtain and maintain special accesses
Three to Five (3-5) years of related experience or any equivalent combination of relevant education and experience
Experience setting up and troubleshooting circuits and equipment
Experience making, running, testing cables, performing loopbacks, installing equipment
Experience using VTC equipment
CompTIA IT Security+ Certification must be obtained within 6 months

Nice to have

Four (4) years of college in a related technical discipline plus Ten (10) years of related experience or any equivalent combination of education and experience
Experience as a Network and /or Systems Administrator
Experience at an IT Help Desk / Customer Service Center
Operational work experience in a military communications career field
Understanding of the mid-range computer hardware, software features
Training experience - someone we can trust to be able to adequately explain the setup and troubleshooting processes of our equipment

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

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Information Systems Watch Technician

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