Information Systems Lead Program Manager Jobs

Benchmark Makers

Location:
United States, Dallas

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The ideal candidate will have a proven track record of managing technology projects in a global law firm, or similar professional services environment. In addition, the candidate must also demonstrate a history of being involved in the day-to-day activities of a large and successfully delivered technology program. The successful candidate will have a varied and demonstrable background of both being part of an execution team in charge of a team delivering the day-to-day work required in a large project and subsequently being a project manager in charge of the work they used to do. This role reports to the Director of US Technology Solutions.

Job Responsibility:

Leading and managing technology projects, ensuring delivery on time, within scope, and within budget
Collaborating with stakeholders to define project objectives, scope, and deliverables
Developing and maintaining detailed project plans, schedules, and budgets
Identifying and mitigating project risks and issues
Ensuring effective communication and coordination among project team members and stakeholders
Monitoring project progress and providing regular status updates to senior management
Conducting post-project evaluations and implementing lessons learned
Fostering a culture of continuous improvement and innovation within the project management team

Requirements:

University degree in Computer Science, Information Technology, Business Administration, or a related field
Minimum of 7-10 years of experience in project management, particularly focusing on technology projects
Proven experience managing projects in a global law firm or professional services environment
Project Management Professional (PMP) certification
Certified ScrumMaster (CSM) or equivalent Agile certification
ITIL Foundation certification, Six Sigma Green Belt or Black Belt certification preferred
Strong understanding of project management methodologies, including Agile and Waterfall
Significant experience in implementing ITSM and ITIL best practices
Successful history of executing against a clear Target Operating Model (TOM) to optimize project delivery
Extensive and demonstrable understanding of cloud technologies, including Microsoft 365, Azure, Teams, IntApp Cloud, and iManage 10 Cloud, with specific evidence of successful project delivery
Hands-on knowledge of Apple and Android devices, as well as experience with mobile device management (MDM) platforms, specifically Microsoft Intune

Nice to have:

Knowledge of Learning Management Systems (LMS) is helpful
Familiarity with operating within a Technology function that utilizes a Target Operating Model (TOM) and RACI approach for program delivery, as well as an ITSM/ITIL approach to service delivery and metrics

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Information Systems Lead Program Manager