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Information Systems Lead Program Manager

United States, Washington D.C. 125000.00 - 145000.00 USD / Year · Job Posted December 06, 2025
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Job Description

The ideal candidate will have a proven track record of managing technology projects in a global law firm, or similar professional services environment. In addition, the candidate must also demonstrate a history of being involved in the day-to-day activities of a large and successfully delivered technology program. The successful candidate will have a varied and demonstrable background of both being part of an execution team in charge of a team delivering the day-to-day work required in a large project and subsequently being a project manager in charge of the work they used to do. This role reports to the Director of US Technology Solutions.

Job Responsibility

  • Leading and managing technology projects, ensuring delivery on time, within scope, and within budget
  • Collaborating with stakeholders to define project objectives, scope, and deliverables
  • Developing and maintaining detailed project plans, schedules, and budgets
  • Identifying and mitigating project risks and issues
  • Ensuring effective communication and coordination among project team members and stakeholders
  • Monitoring project progress and providing regular status updates to senior management
  • Conducting post-project evaluations and implementing lessons learned
  • Fostering a culture of continuous improvement and innovation within the project management team

Requirements

  • University degree in Computer Science, Information Technology, Business Administration, or a related field
  • Minimum of 7-10 years of experience in project management, particularly focusing on technology projects
  • Proven experience managing projects in a global law firm or professional services environment
  • Project Management Professional (PMP) certification
  • Certified ScrumMaster (CSM) or equivalent Agile certification
  • ITIL Foundation certification, Six Sigma Green Belt or Black Belt certification preferred
  • Strong understanding of project management methodologies, including Agile and Waterfall
  • Significant experience in implementing ITSM and ITIL best practices
  • Successful history of executing against a clear Target Operating Model (TOM) to optimize project delivery
  • Extensive and demonstrable understanding of cloud technologies, including Microsoft 365, Azure, Teams, IntApp Cloud, and iManage 10 Cloud, with specific evidence of successful project delivery
  • Hands-on knowledge of Apple and Android devices, as well as experience with mobile device management (MDM) platforms, specifically Microsoft Intune

Nice to have

  • Knowledge of Learning Management Systems (LMS) is helpful
  • Familiarity with operating within a Technology function that utilizes a Target Operating Model (TOM) and RACI approach for program delivery, as well as an ITSM/ITIL approach to service delivery and metrics
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