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This position provides desktop and field-based IT support to Big Sky Resort employees and guests. The role operates with general direction from management while performing assigned tasks independently. Responsibilities include supporting end users, maintaining infrastructure, assisting with servers and applications, and ensuring reliable technology service across the resort.
Job Responsibility:
Provide desktop PC support to Big Sky Resort employees and customers
Assist with administering and maintaining production servers and enterprise applications
Install and/or replacing network devices such as switches, wireless access points, wireless bridges, webcams, printers, phones, etc.
Maintain network cabling infrastructure (indoor and outdoor)
Repair or replace defective wiring
Install wiring to support renovation, relocation, or new construction
Terminate wiring
Use logic, team resources, documentation, external references, deductive reasoning, and/or vendor support, to resolve difficult problems
Maintain positive and functional vendor relationships
Provide new users with basic instruction
Develop innovative ways to improve and/or streamline current processes
Maintain stocks of consumable supplies
May be assigned additional tasks by management
Drivers license to drive company vehicle while on duty
Carry a cellular phone and to be on call during work hours
Requirements:
Minimum of High School diploma or equivalent
Knowledge of and experience with CAT5 / CAT6 cabling
Computer literacy and proficiency with Microsoft Windows and Microsoft Office applications
Ability to use basic hand tools
Ability to use logic, vendor support, reference manuals, Internet resources, and documentation to solve problems
Valid driver’s license with an acceptable driving record for company insurance purposes
Ability to ski or snowboard at or above the beginner level to perform on-mountain tasks
Nice to have:
Desire 2 years related work experience
What we offer:
Free Ski Pass for you, your spouse and dependents
FREE Golf Pass for you, your spouse and dependents
Free Scenic Lift Pass for you, your spouse and dependents
FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
Steep Lodging discounts for accommodation for friends and family