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The Information Systems Business Intelligence Analyst supports the organization by delivering data-driven solutions to business challenges. This role leverages the ERP system and business intelligence tools to develop reports and analytics that improve operational insight and organizational effectiveness.
Job Responsibility:
Serves as a role model of excellent customer service by responding constructively to the needs of all those they interact with daily on behalf of the organization
Collaborate with business stakeholders to understand their data requirements
Build and maintain reports and inquiry pages within the ERP system
Design and deliver advanced analytics of financial and job performance data with use of Microsoft Power BI
Support ERP processes and business needs that arise
Maintain security settings and access for all system functions and end users
Assist with helpdesk support
Other functions as assigned
Requirements:
Minimum of 5 years of successful experience in this or a related information
Bachelor’s Degree or equivalent combination of education and experience
Knowledge of ERP software, database administration, and Microsoft Power Business Intelligence (BI)
Knowledge software interoperability and data integration with the use of REST APIs
Ability to troubleshoot problems and coordinate hardware/software solutions
Ability to document technical instructions for system applications use
Working knowledge of computer operating systems’ administration and Microsoft Office Suite (Word, Excel, Outlook), security procedures and protocols, network topography/operation and technical field support
Familiar with basic Linux operations
Excellent oral and written communication skills and ability to effectively present information
Ability to communicate technical guidance and information to users