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Information Systems Assistant

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Mexico , Mexico City

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

Job Responsibility:

  • Follow all company policies and procedures
  • protect company assets
  • Address guests’ service needs
  • Exchange information with other employees using electronic devices
  • Develop and maintain positive working relationships with others
  • Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment
  • Refer major problems or defective products to vendors/technicians
  • Respond to program error messages by finding and correcting problems or terminating the program
  • Enter commands and activate controls on computer and peripheral equipment
  • Inspect, test, and diagnose computer equipment and systems
  • Maintain inventory of all technology devices
  • Maintain computer networks, support server system(s), and supporting software
  • Provide network communications support
  • Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity
  • Perform system backups
  • Provide end-user support
  • Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use
  • Install, configure, and modify workstations
  • Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
  • Secure all backup tapes and computer/telephone rooms
  • Educate users regarding procedures for securing Personal Identifiable Information (PII)
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • No license or certification required

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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