Information Security Technical Lead Analyst, Citi

Citi

Location:
United States, New Castle

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

167700.00 - 176900.00 USD / Year

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Job Description:

Citibank, N.A. seeks an Information Security Technical Lead Analyst for its New Castle, DE location. The role involves working with developers and analysts to troubleshoot issues related to application coding and Biometrics, deploying and utilizing Biometrics products, developing user journeys and orchestration connectors, handling changes and incidents, and providing SME level support for IAM services and infrastructure.

Job Responsibility:

Work with developers and analysts to troubleshoot issues related to application coding and Biometrics
Successfully deploy and utilize our Biometrics products to support customers
Develop user journeys and orchestration connectors according to customer use cases and technical requirements
Handle changes and incidents utilizing documented procedures through the Service Now (SNow) tool
Work with vendor support and architects on a regular basis to track issues to closure as a Level 3 Subject Matter Expert (SME)
Provide SME level support for Identity Access Management (IAM)Services and infrastructure
Understand the technical solutions required to support client integrations and rollout to higher environments
Identify opportunities to automate and standardize information security controls for supported groups
Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions

Requirements:

Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology, Engineering (any), or a related field
Five (5) years of experience in the job offered or in a related IT occupation supporting mobile applications
Supporting Authentication solutions of Single Sign On, Multi Factor, Password less, Biometrics, Risk and Behavioral functionalities
Working on RedHat Linux Operating System hosted on premises and Cloud Infrastructure to support product services of Transmit security, BioCatch, Threat Metrix, DigiPass, OTP solutions and BindID
Handling DevOps Tools for automation and monitoring, including Ansible, Splunk, AppDynamics, Sensu, JIRA, RLM, and IBM Tivoli
Well Versed with the Mobile, Web and Server API Interfaces
Utilizing Web and Application middleware components of IBM HTTP Webserver, WebSphere, Apache, Tomcat and Aka

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
June 27, 2025

Expiration:
August 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Information Security Technical Lead Analyst

Citi

Location:United States, New Castle

Category:IT - Software Development

Contract Type:Not provided