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Information Security Professional Senior Analyst

https://www.citi.com/ Logo

Citi

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Location:
Costa Rica , Heredia

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Entitlement Support QA Team manages the entitlement lifecycle of an application; works on a sprint basis (every 4 weeks) with U.S. Businesses and Technology Teams to analyze, strategize, facilitate, to support the entitlement requirements. and foundation strategy. We implemented a discipline to minimize the risk of unauthorized access and internal threats by providing oversight and guidance, creating robust entitlement security control measures that restrict and manage users access to the Eclipse & Salesforce applications, protecting our customer’s data, driving simplification utilizing CMP auto provisioning to subapps/microservices. We partner with IT groups to create the CMP User Provisioning-Automated products, bringing simplification to the workers is always a key driver; automate as many free-form attributes; simplify microservices provisioning. Entitlement Support QA Team provides a QA service to review Citi Marketplace production application access requests placed by workers through One Approval. This review is conducted after their manager has already approved. The QA Team verifies workers are granted entitlements based on user’s job function within Global Directory, their Peers access, Other Apps, CISO Tools, as well as meets requirements provided by the application Business Role Owner.

Job Responsibility:

  • Review Mainframe requests from Retail/CBNA Staff members as well as those outside of Retail/CBNA
  • Review Eclipse USA requests from Retail/CBNA Staff members and those outside of CBNA requesting access to Eclipse USA
  • Review SalesForce Lightning requests from Retail/CBNA Staff members and those outside of CBNA
  • Conduct and facilitate functional Business meetings, using zoom, taking good notes, reading them back, distributing minutes and keeping track of follow-ups
  • Prepared to work release weekends for entitlement checkouts
  • Ability to run mainframe, Eclipse, SalesForce reports.

Requirements:

  • 5-8 years of experience in Information Security | Identity & Access Management
  • Working Knowledge of Cyber Security Standards
  • Strong Risk Management skills
  • Excellent influencing, facilitation, and partnering skills
  • Excellent written and oral communication skills
  • Retail/CBNA Applications knowledge
  • User Production Support experience
  • Excel Knowledge
  • Knowledge of JIRA and Microsoft Office to support project management activity
  • Knowledge of Mainframe Security Complexes
  • Knowledge of EERS Entitlement Review System
  • Must be a self-starter, flexible, innovative, and adaptive
  • Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
  • Work collaboratively with global partners in other functional units
  • ability to navigate a complex organization
  • Excellent project management and organizational skills and capability to handle multiple projects at one time
  • Proficient in MS Office applications (Excel, Word, PowerPoint)
  • Bachelor's/University degree or equivalent experience
  • Experience in Information Security and Identity & Access Management.

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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