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TTEC Logo TTEC · IT - Administration

Information Security Firewall Auditor

Canada, London 60000.00 - 62000.00 CAD / Year · Job Posted January 25, 2026
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Job Description

As a Palo Alto Security Auditor working remotely in Canada, you’ll be a part of bringing humanity to business. You’ll be responsible for auditing firewall changes, threat intelligence, and ensuring compliance with security policies. You’ll collaborate with IT teams, analyze logs, and deliver recommendations aligned with business and technical objectives. You’ll report to the Information Security Manager.

Job Responsibility

  • Serve as the administrator and auditor for: Firewall Changes – conduct post-implementation reviews to ensure compliance and effectiveness
  • Serve as the administrator and auditor for: Discovery Tool (Censys/EASM) – monitor alerts for new TTEC-related Internet endpoints and services to assess their security risk
  • Conduct regular audits and reviews of firewall rules to ensure alignment with security policies and best practices
  • Analyze firewall logs for anomalies, troubleshooting, and incident response
  • Collaborate with IT teams to communicate findings and deliver actionable recommendations
  • Maintain documentation of audit findings, remediation actions, and compliance reports
  • Stay current with Palo Alto firewall updates, features, and security trends

Requirements

  • Proven experience auditing and administering Palo Alto Firewalls
  • Strong understanding of firewall principles, rule sets, and traffic flow
  • Proficiency in analyzing firewall logs and troubleshooting network issues
  • Solid networking knowledge, including Internet protocols such as TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.
  • Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders
  • Strong ethics, integrity, and attention to detail
  • Ability to work independently and collaboratively in a remote environment
  • Strong organizational skills and ability to manage multiple priorities

What we offer

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Paid time off (PTO)
  • Wellness and healthcare benefits
  • Tuition reimbursement
  • Performance bonus opportunities
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