Information Security Associate

• Support account provisioning and deprovisioning for applications across multiple business lines
• support the implementation of identity governance tools (IGA) for access certification, role management, and segregation of duties (SoD)
• provide consultation for all aspects of information security compliance policy, risk management, and remediation
• assist with troubleshooting access-related issues and participate in incident response efforts
• perform peer reviews and contribute to documentation updates and process improvements
• collaborate with team members and management to resolve technical questions and ensure policy compliance
• participate in projects related to identity and access management, including cleanup efforts and operational enhancements
• learn and apply internal procedures, escalation protocols, and compliance requirements
• provide timely and effective support for end-user access requests and project-related tasks

6+ months of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 6+ months of IAM (Identity and Access Management) experience in one or more of the following: provisioning, de-provisioning, certification, authorization or authentication
• hands-on experience with at least one IAM tool such as SailPoint, Okta, CyberArk, Ping, Microsoft Entra ID in a production or project environment
• proficiency in Microsoft Office tools, including creating pivot tables in Excel, formatting documents in Word, managing email and calendars in Outlook, and building presentations in PowerPoint
• experience creating, updating, and managing tickets in ServiceNow, with basic workflow navigation and documentation
• experience communicating technical issues or access-related concerns across technical and non-technical teams
• demonstrated ability to manage multiple tasks simultaneously, meeting deadlines on at least three concurrent projects or operational initiatives in academic or professional settings
• strong customer service orientation, with examples of timely and effective issue resolution

Participation in the two-year CODE Program, including training, mentorship, networking events, and career development activities