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Request Management are looking for effective and efficient individual for a fixed term of one year to join our busy team in the role of Information Request Officer. In this role you will need to understand and to have a desire to develop your skills in information compliance. You will be responsible for dealing with requests from people wanting to access their personal data. They may have a complex personal story, involving foster or residential placements, with people coming into their lives for brief periods. This right of access can help to fill in significant gaps in their stories and help with unanswered questions, providing information that may have been missing or inaccessible to them previously. Working within a dynamic team, you will also be managing other types information compliance requests, ensuring they are responded to within the requirements of the law.
Job Responsibility:
Dealing with requests from people wanting to access their personal data
Managing other types of information compliance requests, ensuring they are responded to within the requirements of the law
Requirements:
Experience in information management, information security, or compliance and of handling requests for information
Knowledge of data protection issues, principles of confidentiality, and the ability to interpret legislation
Ability to manage a diverse and varied workload, using networking skills and a customer focused approach
What we offer:
Flexible and agile working opportunities
25.5 days annual leave rising to 30.5 days after 5 years continuous service
An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
Family friendly employer offering benefits to help support you and your family
Career development and qualification opportunities
Supportive and positive working environment with regular, robust supervision
Local Government Pension Scheme (LGPS)
Access to our Employee Assistance Programme (EAP)
An in-house Occupational Health service
Employee discount scheme
Cycle to Work scheme
Green Car Salary Sacrifice Scheme
Links to employee networks such as Prism (LGBT+) network and the Young Employees Network