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Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · IT - Software Development

Information Development Engineer

India, Bangalore · Job Posted August 01, 2025
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Job Description

This role involves analyzing customer information requirements and product specifications to define technical content strategy and plan. The candidate will design and develop written and/or visual product-related information for a variety of audiences. They will also code, build, compile, and test online information and/or set-up, load and test systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development.

Job Responsibility

  • Work with a team of writers and editors based in Bangalore and Sunnyvale, CA, USA, to research, write, and produce high-quality, topic-based documentation for HPE products and applications
  • Produce a range of deliverables including short-format web copy, in-product instructions, tooltips, and user guidance to take our users through the digital experience in an intuitive manner to complete their tasks
  • Collaborate with key stakeholders such as UX designers, product managers, content strategists, subject matter experts and of course a warm and welcoming team of technical writers
  • Follow established style and process guidelines to provide consistency and completeness

Requirements

  • BA/BS in Communication, Journalism, English, Computer Science, or related degree, or comparable experience
  • 5+ years’ experience in developing product documentation
  • Excellent writing, organizational, interpersonal, and communication skills
  • Experience in the networking domain working on network technologies, including routing, switching, network security, network automation, network management etc
  • Demonstrated ability to craft effective snackable/short-format text for GUIs and web, as well as easy-to-understand user guidance instructions
  • Ability to research complex technical concepts (independently and collaboratively) and develop effective deliverables to serve customer needs
  • Strong problem-solving skills
  • ability to make progress with less-than-complete information
  • Experience with XML authoring tools and Content Management Systems
  • Knowledge of basic UX design best practices

Nice to have

  • Technical certifications in the Networking domain
  • Producing content for or designing in-app tours

What we offer

  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
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