Information Development Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role involves analyzing customer information requirements and product specifications to define technical content strategy and plan. The candidate will design and develop written and/or visual product-related information for a variety of audiences, ensuring a common look and feel. The role requires strong technical skills and an ability to translate complex technologies into easy-to-use content for customers.

Job Responsibility:

Work with a team of writers and editors based in Bangalore and Sunnyvale, CA, USA, to research, write, and produce high-quality, topic-based documentation for HPE products and applications
Produce a range of deliverables including short-format web copy, in-product instructions, tooltips, and user guidance to take our users through the digital experience in an intuitive manner to complete their tasks
Collaborate with key stakeholders such as UX designers, product managers, content strategists, subject matter experts and of course a warm and welcoming team of technical writers
Follow established style and process guidelines to provide consistency and completeness

Requirements:

BA/BS in Communication, Journalism, English, Computer Science, or related degree, or comparable experience
8+ years’ experience in developing product documentation
Excellent writing, organizational, interpersonal, and communication skills
Experience in the networking domain working on network technologies, including routing, switching, network security, network automation, network management etc.
Demonstrated ability to craft effective snackable/short-format text for GUIs and web, as well as easy-to-understand user guidance instructions
Ability to research complex technical concepts (independently and collaboratively) and develop effective deliverables to serve customer needs
Strong problem-solving skills
ability to make progress with less-than-complete information
Experience with XML authoring tools and Content Management Systems
Knowledge of basic UX design best practices

Nice to have:

Technical certifications in the Networking domain
Producing content for or designing in-app tours

What we offer:

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Additional Information:

Job Posted:
August 01, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Information Development Engineer