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Information Development Engineer

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
India, Bangalore

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This role involves analyzing customer information requirements and product specifications to define technical content strategy and plan. The candidate will design and develop written and/or visual product-related information for a variety of audiences, ensuring a common look and feel. The role requires strong technical skills and an ability to translate complex technologies into easy-to-use content for customers.

Job Responsibility:

  • Work with a team of writers and editors based in Bangalore and Sunnyvale, CA, USA, to research, write, and produce high-quality, topic-based documentation for HPE products and applications
  • Produce a range of deliverables including short-format web copy, in-product instructions, tooltips, and user guidance to take our users through the digital experience in an intuitive manner to complete their tasks
  • Collaborate with key stakeholders such as UX designers, product managers, content strategists, subject matter experts and of course a warm and welcoming team of technical writers
  • Follow established style and process guidelines to provide consistency and completeness

Requirements:

  • BA/BS in Communication, Journalism, English, Computer Science, or related degree, or comparable experience
  • 8+ years’ experience in developing product documentation
  • Excellent writing, organizational, interpersonal, and communication skills
  • Experience in the networking domain working on network technologies, including routing, switching, network security, network automation, network management etc.
  • Demonstrated ability to craft effective snackable/short-format text for GUIs and web, as well as easy-to-understand user guidance instructions
  • Ability to research complex technical concepts (independently and collaboratively) and develop effective deliverables to serve customer needs
  • Strong problem-solving skills
  • ability to make progress with less-than-complete information
  • Experience with XML authoring tools and Content Management Systems
  • Knowledge of basic UX design best practices

Nice to have:

  • Technical certifications in the Networking domain
  • Producing content for or designing in-app tours
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
August 01, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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