Information Desk Assistant Job at Randstad (Golden Hall, Attica)

Front Desk Assistant

We are looking for a Front Desk Assistant to join our team in Banning, Californi...

Location

United States , Banning

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in reception, administrative, or front desk roles
Proficiency in handling multi-line phone systems and inbound calls
Strong skills in data entry and report creation
Familiarity with Word and Excel
Ability to prioritize tasks and remain calm in high-pressure situations
Excellent oral and written communication skills
Must interact effectively with residents and guests
Valid California driver's license and current automobile insurance required

Job Responsibility

Coordinate and oversee the scheduling of facilities, meeting with individuals and groups to identify needs and arrange setups
Assist in planning and supervising a variety of special events, including community celebrations, concerts, and dinner dances
Prepare marketing materials and maintain the community's master calendar, ensuring accurate and timely updates
Manage incoming calls on a multi-line phone system, directing inquiries and taking messages as needed
Greet visitors warmly, providing information, directions, and assistance
Address resident and guest inquiries professionally, ensuring their needs are met
Handle sales of tickets for special events and manage equipment check-outs, including table tennis and billiards
Stock informational materials and maintain bulletin boards with current community updates
Research and compile reports, statistical data, and special projects as required
Support the Recreation Manager in developing departmental goals, policies, and objectives

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Guest Services Associate

The Guest Services Associate possesses a basic knowledge of computer programs, i...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
Excellent oral communications skills
Proficient in Windows and Microsoft Office applications
Basic understanding of written communication

Job Responsibility

Demonstrates ability to provide care/service safely and efficiently for the care of each patient
Assists with operations of the Information Desk for the University of Kansas main Hospital to develop and enhance customer service for all patients and visitors
With the aid of the health system computer and network, provides rapid and professional response to all patient and visitor inquires in person and over the phone
Locates appropriate physicians/services for patients and visitors throughout the hospital, pages clinical staff as appropriate
Maintains a current and up-to-date patient information listing, in-house phone numbers, maps, department locations and other pertinent information as required
Escorts patients and visitors in wheelchairs if necessary
if unable to leave desk may utilize health system volunteers or Central Transport to assist
Assists senior patients with outside transportation
Maintains confidentiality issues including no information, denial and expiration patients
Works collaboratively and cooperatively with information desk volunteers, including training

Fulltime

Assistant Front Desk Manager

Location

United States , Norman

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Associate degree in Hospitality, Business, Retail Management, or related field preferred
or equivalent experience
1–2 years of hospitality or customer‑service leadership experience required
Prior retail experience strongly preferred, including inventory management, merchandising, point‑of‑sale systems, and maintaining visual standards
Strong computer skills, including OPERA, Outlook, Word, Excel, and hotel‑related systems (preferred)
Excellent verbal and written communication skills
Strong organizational, problem‑solving, and multitasking abilities in a fast‑paced environment
Ability to coach, train, and support a diverse team
Ability to work independently with strong time‑management skills
A strong commitment to teamwork, guest service excellence, and maintaining high operational standards

Job Responsibility

Maintains a high level of customer service, hospitality, and professionalism
Assists in daily operations of Front Desk, Concierge, Gift Shop, and Shipping/Receiving
Supports team members in meeting and exceeding guest expectations
Reviews and responds to daily Pass-On notes, Checklists, and Night Audit information
Assists with preparing and distributing weekly Group Summaries
Participates in weekly team meetings with Supervisors and the Group Rooms Coordinator
Ensures effective communication between all departments
Helps resolve guest, client, and staff concerns quickly and professionally
Assists with reviewing Group Resumes and preparing teams for incoming groups and events
Supports special billing processes, rate code understanding, and reservation accuracy

Guest Experience Manager - Food & Beverage

Serves as the Guest Relations Manager on Duty and oversees all property operatio...

Location

India , Mumbai

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required
Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision-making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors

Job Responsibility

Serves as the Guest Relations Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided
Represents property management in resolving any guest-related situation
Manages the flow of questions and directs guests within the F&B – AER
Serves as Guest Relations Manager for F&B Service - AER and handles the reservation process and desk management
Reports to the F&B Manager
Leading Guest Services Teams
Maintaining Guest Services and F&B goals
Ensuring Exceptional Customer Service
Implementing Projects and Policies
Conducting Human Resource Activities

Fulltime

Front Desk Assistant Manager (Hotels)

The Front Desk Assistant Manager is responsible for supporting the daily operati...

Location

Mexico , Mexico City

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous experience as Assistant Front Desk Manager within hospitality or luxury hotel environments preferred
Strong leadership, communication, and organizational skills
Experience with hotel management systems such as Opera Cloud preferred
Ability to multitask and work effectively in a fast-paced environment
Strong guest service orientation and problem-solving skills
Flexibility to work weekends, holidays, and varied schedules as required
Advanced English proficiency preferred

Job Responsibility

Assist in planning, organizing, facilitating, and participating in hotel and departmental meetings
Support compliance with brand standards, operating procedures, and company policies
Help provide direction, support, training, and tools to the Front Office team to foster empowerment and effective decision-making in handling guest and operational challenges
Supervise daily front desk activities and coordinate with other departments to ensure complete guest and team member satisfaction
Participate in Fire Safety and Loss Prevention programs and ensure compliance within the department
Monitor team performance and support corrective actions, coaching, and development when necessary
Participate in the recruitment and interview process for Front Office positions
Support onboarding, orientation, and ongoing training programs according to Mondrian standards
Review guest feedback reports to identify areas of improvement and assist in implementing service enhancement initiatives
Respond directly to guest concerns and feedback when required, ensuring timely resolution and guest satisfaction

Fulltime

Registration & Eligibility Specialist

UNM Hospital is the largest community mental health provider in the state of New...

Location

United States , Albuquerque

Salary:

16.59 - 22.95 USD / Hour

UNM Hospitals

Expiration Date

Until further notice

Requirements

High School or GED Equivalent
2 years directly related experience
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Not Applicable/Not Required

Job Responsibility

Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned
verify insurance coverage eligibility and benefits
verify required referrals and/or prior authorization are in place prior to visit
contact patients for outdated or missing demographics
professional and efficient phone call handling via telephone ACD system in a call center setting
perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care
screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs
perform intake applications for State of NM Medicaid
Ensure adherence to Hospitals and departmental policies and procedures
Assist patients in locating departments

What we offer

Full health/dental/vision with no deductible for full-time employees
Retirement with up to 6% match
PTO and 9 paid holidays
Amazing shift differentials including up to 26% for weekend nights
Sign-on bonuses and relocation assistance

Fulltime

Department Assistant - Primary School Based

Performs various secretarial duties, which include answering phones, typing and ...

Location

United States , Lake Charles

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma required
Medical terminology preferred
Must possess strong organizational and interpersonal skills
Be flexible and able to work on multiple projects and prioritize appropriately
able to work with many interruptions and maintain confidential information
One-year experience in hospital registration or comparable position preferred
Secretarial experience preferred

Job Responsibility

Incoming mail is sorted and distributed to correct individual daily
Outgoing mail is collected and processed
All files are kept up to date and organized
Schedules appointments (if/when needed)
Exercises good judgment when making operational decisions
Answers calls promptly
Pull charts for providers and office staff
End of year file purge (not seen in last 7 years)
take to storage facility
Verifies insurance and patient information with hospital

Fulltime

Service Desk Analyst

The Service Desk Analyst is responsible for supporting the functional and operat...

Location

United States , San Antonio

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma

Job Responsibility

Provides first level hardware and software technical support to include password resets in a professional and timely manner, while ensuring Five-Star Customer Service to both CHRISTUS Health and external customers seeking assistance from the Service Desk through phone calls, emails, or self service tickets
Provides effective Five-Star Customer Service by being polite, courteous, and friendly towards all customers at all times
Acknowledges customers immediately in order to determine need and helps the customer resolve issues or requests
Participates in departmental programs that promote and deliver exceptional customer service
Provides customers with assistance in understanding and making appropriate use of software tools and various applications and equipment such as, but not limited to MEDITECH, Microsoft Office Suite, WYSE/PC terminals, and printers to support end user and/or customer requests
Answers customer questions and concerns regarding system operations and responds proactively in resolving system issues by assessing the extent of problem and escalating the issue to next level support when necessary
Determines higher tiered or second level support group responsible if First Call Resolution does not occur
Adheres to all established Service Desk policies, procedures, and guidelines for processing, escalating, notifying and closing customer calls
Fully documents all associated resolutions and/or actions taken in the ticketing software system, including but not limited to, description of incident, information on the customer and hardware used, troubleshooting methods performed, and actions taken to final resolution and furthermore communicates resolution/escalation to the customer
Manages Support Teams Service Desk dockets to ensure customer SLAs are being adhered to

Fulltime

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Information Desk Assistant

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