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Information Architect

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Blockstream

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Location:
United Kingdom

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for an Information Architect to own the evolution of our Enterprise documentation system. You will be responsible for the internal and public-facing documentation—from defining the structure and building workflows to designing content and keeping it up-to-date and SEO optimized. You will act as both a lead developer of content and a mentor to our engineers, ensuring our technical documentation is structured, maintainable, and seamlessly integrated into the development lifecycle.

Job Responsibility:

  • Collaborate with Product, Engineering, and Support teams to identify documentation gaps and prioritize content based on user needs and product roadmaps
  • Design and manage the structural hierarchy for both internal engineering wikis and public-facing documentation
  • Create and maintain standardized templates and style guides
  • Design and implement the "docs-as-code" pipeline, ensuring documentation is built, tested, and deployed in line with the software development lifecycle
  • Act as the lead writer for critical technical artifacts, including API references, architectural overviews, and integration guides
  • Audit and update existing documentation to reflect product changes
  • Optimize the content to help users find the right information at the right time
  • Design visual aids, presentations, and learning materials that simplify complex technical concepts
  • Leverage Generative AI tools to accelerate the creation of content while maintaining a human-in-the-loop quality standard
  • Define guidelines for how AI tools are used by the engineering team to ensure technical documentation remains accurate and secure

Requirements:

  • 5+ years of experience as a Technical Writer, Information Architect, or Business Analyst
  • Superior written and spoken English
  • Strong ability to interview subject matter experts and translate complex technical knowledge into accessible documentation
  • Hands-on experience with building product documentation from the ground up
  • Proficiency in Markdown/MDX and Git-based workflows
  • Understanding of blockchain fundamentals, including tokenization (fungible/non-fungible), distributed ledgers, minting, and smart contracts
  • Experience or a strong interest in AI-powered documentation, from leveraging LLMs for content generation to optimizing documentation for AI-driven search (RAG)

Nice to have:

  • Hands-on experience with Static Site Generators (Docusaurus, Hugo) and documenting APIs via OpenAPI/Swagger
  • Previous experience managing or leading a team of technical writers or content contributors
  • A degree in Computer Science, Technical Communication, or a related field
  • Experience in Product Management or a product-focused Technical Writing role within an enterprise-level software environment

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
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