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Reporting to the Director of Finance, the Information and Communications Technology Manager will be responsible for overseeing and providing high-level support on hardware, software and network systems.
Job Responsibility:
Prepare the Annual ICT Department Budget.
Establish and maintain good working relationships with hardware and software suppliers and service providers, ensuring contractual responsibilities are met.
Prepare monthly ICT reports and forecasts and schedule resources accordingly.
Maintain operating equipment/supplies par level.
Establish/maintain internal controls and ensures compliance with ICT systems
Inspect and evaluate all ICT Department equipment and supplies regularly and reports status necessary in evaluating efficiency
Participate in constantly reviewing the current procedures and practices to ensure that the processes are simple for staff.
Ensure that the hotel is adhering to all ICT Policies and Procedures.
Conducts random check of ICT-related equipment and installations on the facility daily.
Responsible for ICT training and development of ICT associates and all other users in the hotel
Champion optimum usage of existing systems through training and system development work
Explore system improvement opportunities
Prepare and periodically update strategic plans for ICT development for the hotel
Develop and prepare major ICT projects, including budget and project timetables
and oversee implementation of approved projects.
Keep alive the Manual of ICT Policies and Procedures.
Requirements:
University degree in computer science or related field
Post graduate qualification will be an added advantage
5 years minimum in a suitable work environment, of which at least 2 in a senior managerial capacity
Technical certifications
Project management
Troubleshooting skills
Ability to prioritize effectively
Excellent analytical, communication, and problem-solving skills.
Attention to detail and ability to work with high levels of accuracy.
Strong ethical standards and high levels of integrity.
Proactive mindset with the ability to work independently.
Ability to handle confidential information with discretion.
What we offer:
A comprehensive and competitive pay and benefits package will be offered.
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