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Information and Communication Technology Manager

Kenya, Nairobi · Job Posted January 03, 2026
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Job Description

Reporting to the Director of Finance, the Information and Communications Technology Manager will be responsible for overseeing and providing high-level support on hardware, software and network systems.

Job Responsibility

  • Prepare the Annual ICT Department Budget.
  • Establish and maintain good working relationships with hardware and software suppliers and service providers, ensuring contractual responsibilities are met.
  • Prepare monthly ICT reports and forecasts and schedule resources accordingly.
  • Maintain operating equipment/supplies par level.
  • Establish/maintain internal controls and ensures compliance with ICT systems
  • Inspect and evaluate all ICT Department equipment and supplies regularly and reports status necessary in evaluating efficiency
  • Participate in constantly reviewing the current procedures and practices to ensure that the processes are simple for staff.
  • Ensure that the hotel is adhering to all ICT Policies and Procedures.
  • Conducts random check of ICT-related equipment and installations on the facility daily.
  • Responsible for ICT training and development of ICT associates and all other users in the hotel
  • Champion optimum usage of existing systems through training and system development work
  • Explore system improvement opportunities
  • Prepare and periodically update strategic plans for ICT development for the hotel
  • Develop and prepare major ICT projects, including budget and project timetables
  • and oversee implementation of approved projects.
  • Keep alive the Manual of ICT Policies and Procedures.

Requirements

  • University degree in computer science or related field
  • Post graduate qualification will be an added advantage
  • 5 years minimum in a suitable work environment, of which at least 2 in a senior managerial capacity
  • Technical certifications
  • Project management
  • Troubleshooting skills
  • Ability to prioritize effectively
  • Excellent analytical, communication, and problem-solving skills.
  • Attention to detail and ability to work with high levels of accuracy.
  • Strong ethical standards and high levels of integrity.
  • Proactive mindset with the ability to work independently.
  • Ability to handle confidential information with discretion.

What we offer

A comprehensive and competitive pay and benefits package will be offered.

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