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Information Advice and Guidance Officer

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Buckinghamshire Council

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Location:
United Kingdom , Aylesbury

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Category:

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Contract Type:
Not provided

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Salary:

38753.00 - 40615.00 GBP / Year

Job Description:

Are you motivated by helping adults unlock their potential and take the next steps in their learning or career journey? We’re looking for an enthusiastic Information, Advice & Guidance (IAG) Officer to join our Children’s Services team and shape an exceptional IAG offer for adult learners across the county. This is a role where you’ll make a genuine difference every day — supporting people with their choices, strengthening our service through high-quality guidance, and helping to set standards that positively impact communities.

Job Responsibility:

  • Delivering tailored IAG to individuals and groups
  • Analysing learner data and reporting on service effectiveness
  • Designing and delivering internal IAG sessions and resources
  • Supporting Matrix re‑accreditation and Ofsted preparation
  • Working collaboratively with partners and subcontractors
  • Offering training and guidance to staff to promote consistency and quality

Requirements:

  • Experience delivering specialist IAG and supporting adult learners
  • Knowledge of Matrix, Ofsted and Gatsby requirements
  • Excellent communication and relationship‑building skills
  • Good ICT skills and confidence using relevant systems
  • Strong planning, organisation and the ability to work independently
  • NVQ Level 4 / degree‑level qualification in a relevant subject (e.g., Level 5 IAG, QCG)
  • A teaching qualification (DTLLS or equivalent)
  • GCSE English and Maths (or equivalent)
What we offer:
  • a fair and inclusive culture
  • health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
  • a unified voice through our Employee Representative Group
  • ongoing support, and the opportunity to develop and progress in your career with us
  • opportunities to take part in fun activities such as fundraising and social events
  • flexible and agile working arrangements
  • discounts on various Cafés, restaurants, shops
  • auto enrolment onto our generous Pension Scheme
  • opportunity to gain membership to Costco
  • discounted gym memberships
  • travel discounts with Arriva

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 06, 2026

Employment Type:
Fulltime
Job Link Share:

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