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RED now has a new contract opportunity for an Informatica PIM Techno-Functional Support Lead to join one of our key partners for a PIM run & decommissioning project. The initial contract will be for 3 months with scope for extension. This contract is to start ASAP and will be remote. Candidate must be based in France.
Requirements
Strong experience with Informatica PIM in a support / BAU environment
Proven experience in application support and run operations
Combination of technical and functional expertise (configuration, troubleshooting, and user support)
Experience managing incidents, defects, and service requests
Strong knowledge of data structures, workflows, and product data management
Experience with data validation and data quality management
Familiarity with ITIL / incident management processes
Ability to perform root cause analysis and implement fixes/workarounds
Strong stakeholder management skills across business and technical teams
Experience in Retail
Excellent communication skills in English and French