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This Contract to permanent position offers the opportunity to play a key role in optimizing ERP processes, ensuring system alignment with business needs, and supporting users across multiple departments. This role is ideal for individuals with a strong background in manufacturing systems and a passion for improving operational efficiency.
Job Responsibility:
Ensure consistent and accurate utilization of ERP systems across supported sites
Translate business requirements into scalable and standardized ERP processes
Provide first-line functional support for ERP users, resolving issues and answering inquiries
Develop and refine operational and financial reports to support business decisions
Create and maintain detailed training materials and documentation for ERP users
Deliver ERP training programs across departments and assist with onboarding new employees
Identify inefficiencies or outdated system customizations and recommend process improvements
Support testing, validation, and user acceptance during ERP upgrades and projects
Partner with corporate IT teams and external consultants to implement ERP changes
Promote simplified and disciplined ERP usage to enhance data integrity and reporting consistency
Requirements:
Minimum of 5 years of ERP experience within a manufacturing environment - particularly with Infor ERP and AS/400 mainframe
Strong understanding of assembly-to-order processes and related workflows
Experience providing support to production, supply chain, and finance teams
Proven ability to collaborate on-site with operational teams to meet business goals
Prior involvement in ERP upgrade projects is preferred
Proficiency in analytical, reporting, and documentation practices
Proven experience with SQL and RPG Scripting
Excellent communication skills and a service-oriented mindset