Infor AS Application Support Analyst Jobs

Infor AS Application Support Analyst

Realign

Location:
United States, Boston

Category:
IT - Administration

Contract Type:
Not provided

Salary:

50.00 USD / Hour

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Job Description:

We are seeking an experienced and detail-oriented Infor AS Application Support Analyst to provide hands-on support for our Infor AS ERP environment. The ideal candidate will have a strong functional and technical understanding of Infor AS (formerly known as Infor ERP System21/Aurora), with the ability to troubleshoot system issues, assist end-users, and collaborate with business and IT teams to optimize system performance and functionality.

Job Responsibility:

Provide day-to-day functional and technical support for Infor AS ERP applications across Finance, Distribution, and Manufacturing modules
Troubleshoot and resolve issues related to system performance, data discrepancies, and user-reported errors
Support business users by analyzing incidents, providing solutions, or escalating to appropriate teams/vendors
Collaborate with internal teams to support integration with third-party applications and tools
Monitor and manage batch jobs, interface errors, and system logs
Assist in testing, patching, and deployment of updates and enhancements
Maintain documentation for system configurations, standard operating procedures, and issue resolution
Provide end-user training and guidance on system usage and best practices

Requirements:

Overall IT Experience: 9-12+ Years
5+ years of experience supporting Infor AS/Infor System21 ERP system
Strong understanding of core modules – Finance, Inventory, Procurement, and Manufacturing
Experience in user support, system troubleshooting, root cause analysis, and resolution
Basic understanding of RPG, CL programming, or IBM iSeries/AS400 environment
Knowledge of data extraction, report generation, and analysis
Excellent communication skills and ability to work closely with business stakeholders

Nice to have:

Prior experience with Infor upgrades, patches, or module implementations
Familiarity with EDI, third-party integrations, or custom enhancements in Infor AS
Basic SQL/querying skills for data analysis and reporting
ITIL or similar certification in support best practices is a plus

Additional Information:

Job Posted:
December 11, 2025

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