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NTT DATA Logo NTT DATA · IT - Administration

Industry Consulting Manager

United States, New York · Job Posted June 15, 2026
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Job Description

We are seeking a results-driven Business Analyst to serve as a key liaison between business stakeholders and technology teams, driving strategic initiatives, process improvements, and solution delivery. This is a managerial-level role requiring ownership of requirements, strong stakeholder engagement, and the ability to translate business needs into clear, actionable solutions. The role plays a critical part in ensuring successful delivery of initiatives aligned with business objectives, operational efficiency, and compliance standards.

Job Responsibility

  • Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process analysis
  • Translate requirements into functional specifications, user stories, and acceptance criteria
  • Ensure requirements are clear, structured, and aligned with business goals
  • Analyze existing business processes and workflows to identify optimization, automation, and efficiency opportunities
  • Develop process maps, workflow diagrams, and business documentation
  • Recommend and support implementation of process improvements and transformation initiatives
  • Act as a primary liaison between business users, project teams, and technology stakeholders
  • Facilitate communication across cross-functional teams throughout the project lifecycle
  • Manage stakeholder expectations and ensure alignment on delivery outcomes
  • Support end-to-end system implementation activities including User Acceptance Testing (UAT), test case preparation, defect tracking and resolution, end-user training and adoption, and deployment coordination
  • Support Agile delivery processes including sprint planning, backlog refinement, and prioritization
  • Prepare reports, dashboards, and presentations to support decision-making and project governance
  • Monitor project progress and assist in resolving business and operational issues
  • Ensure delivered solutions align with business requirements, compliance standards, and operational needs

Requirements

  • 6–10 years of experience in business analysis, requirements gathering, and process improvement within financial services, technology, or related industries
  • 6+ years of experience gathering, documenting, and managing business requirements and functional specifications
  • 5+ years of experience analyzing business processes, identifying improvement opportunities, and supporting transformation initiatives
  • 5+ years of experience working with SDLC methodologies, including Agile frameworks (Scrum/Kanban)
  • 5+ years of experience supporting system implementations, including UAT, test coordination, and deployment activities
  • Demonstrated ability to create process documentation, user stories, functional specifications, and business reports
  • Effective communication skills with the ability to engage both technical and non-technical stakeholders

Nice to have

  • Experience supporting digital transformation, process re-engineering, or system modernization initiatives
  • Business Analysis certifications such as CBAP (Certified Business Analysis Professional)
  • PMI-PBA (Professional in Business Analysis)
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