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Industrial Services Development Support

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Fastenal

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Location:
United States , Winona

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Category:
Sales

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Contract Type:
Not provided

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Salary:

15.00 - 30.00 USD / Hour
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Job Description:

Working as Part-time Industrial Services Development Support, you will be involved in a variety of tasks that help manage and grow our Industrial Services offering and sales to Fastenal's end users. You will be directly responsible for the management of specific customer programs facilitated through Industrial Services, including asset management program data, sales, participation, usage data, and cost savings information. In addition, you will work on various program management details such as price file updates, part-numbering projects, as well as running and analyzing production data. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

Job Responsibility:

  • Managing customer asset data using asset management software
  • Providing end user sales and usage reporting
  • Providing inside sales support for customer programs through Industrial Services
  • Supporting Industrial Services Sales Specialists and their customers with sales reporting needs
  • Supporting Fastenal customers with costs savings documentation by preparing, analyzing, and calculating savings data
  • Facilitating sales orders through the system in a quick and efficient manner
  • Influencing business results by providing proactive customer service, education, and communication
  • Reviewing, researching, and recommending resolutions for non-standard inquires
  • Facilitating warranty repair process with supported manufacturers, processing claims, and following up on credits
  • Participating in special projects and assignments as necessary

Requirements:

  • Possess or are working towards a degree in Business, Marketing, Finance, or other related field of study OR have at least 1 year of equivalent work experience
  • Excellent written and oral communication and presentation skills
  • Demonstrate strong math aptitude, attention to detail and sense of urgency
  • Mechanically inclined and possess industry and product knowledge
  • Highly motivated, self directed and customer service oriented
  • Demonstrate strong organization, planning and prioritizing abilities
  • Exhibit strong problem solving, deductive reasoning and decision making skills
  • Learn and perform multiple tasks in a fast paced environment
  • Work independently as well as in a team environment
  • Demonstrate our core values of ambition, innovation, integrity and teamwork
  • Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

Nice to have:

  • Prior experience leading projects
  • Previous inside sales or experience with financial principals
What we offer:
  • 401(k) with an employer contribution
  • Bonus and/or commission eligibility

Additional Information:

Job Posted:
January 30, 2026

Expiration:
January 30, 2026

Employment Type:
Parttime
Work Type:
On-site work
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