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Industrial Engineer

Australia, Macquarie Park Employment contract 75000.00 - 90000.00 AUD / Year · Job Posted February 19, 2026
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Job Description

Full‑time Industrial Engineer position available with competitive salary. Work in a dynamic team in Macquarie Park, NSW 2113. Apply today through 11 Recruitment! Smartways LFL is a healthcare logistics provider with over 20 years of experience, operating a large network of delivery hubs and drivers to deliver time‑critical logistics solutions that improve patient outcomes and support medical, life science, and pharmaceutical industries. As an Industrial Engineer at Smartways, the role focuses on applying industrial engineering principles to analyse, design and optimise operational systems and service delivery processes within a healthcare logistics environment. The position supports continuous improvement initiatives by enhancing efficiency, productivity, cost effectiveness and service quality across customer operations and service pipelines.

Job Responsibility

  • Analyse operational, CRM and service-pipeline data to identify inefficiencies, workflow constraints and performance gaps, and implement engineered process improvements
  • Conduct workflow, demand and performance analysis to model capacity, forecast workloads and support data-driven operational decision-making
  • Design and optimise operational systems and process structures to improve efficiency, service reliability and resource utilisation across customer operations
  • Develop data-driven costing and pricing models by analysing labour inputs, utilisation rates and process performance to support accurate forecasting and optimisation
  • Perform structured root-cause analysis (RCA) to investigate operational deviations and implement corrective and preventive actions (CAPA)
  • Support continuous-improvement initiatives by monitoring recurring issues, quantifying operational impacts and proposing engineered modifications to reduce variability and enhance productivity
  • Collaborate with cross-functional teams, including operations, technology and management, to diagnose process issues and implement engineered solutions
  • Prepare analytical reports, findings and recommendations to support management decision-making and operational planning

Requirements

  • Relevant qualification in Engineering or related field
  • Minimum 3 years experience as an Industrial Engineer or similar role
  • Strong understanding of process improvement methodologies (Lean, Six Sigma)
  • Excellent analytical, problem‑solving and data‑driven decision‑making skills
  • Effective communication and teamwork skills
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