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In the ICSE role, you will have an opportunity to work alongside a dynamic team of industry professionals across the Information Technology (IT), Operational Technology (OT) and Critical Environments (CE) spectrum within Microsoft 24x7x365 mission-critical datacentres. As a CO+I ICSE, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Copilot, Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Job Responsibility:
Maintaining ICS (BAS/BMS/EPMS) availability, data quality, service and change management, reporting, and the security of all ICS systems in the datacentres.
Site level ICS program and project management, and both govern and directly participate in the execution of global initiatives related to ICS systems.
Managing, servicing, and governing Microsoft’s electrical and mechanical industrial control systems (ICS) to include servers, applications, networks, and device infrastructure deployed within Microsoft’s 24x7x365 mission-critical datacentres.
Governing logical and physical access, approval, and permissions related to all ICS systems, networks, workstations, and servers that provide datacentre monitoring and controls.
Empowering a culture of safety and security in global datacentre operations by complying with CO+I’s safety programs and policies and completing compliance knowledge assessments.
Developing positive working relationships with internal teams and external stakeholders.
Embody our culture and values
Requirements:
Bachelor's Degree in Computer Science, Information Technology, or related field AND technical experience in software engineering, network engineering, service engineering, or systems engineering
OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Nice to have:
Bachelor’s degree or applicable field experience with building automation/mechatronics in Electrical or Mechanical Critical Environments
Experience in an operational, mission-critical, 24x7x365 facility
Experience in the design and/or commissioning of Industrial Controls Systems (BMS/BAS/EPMS) in datacentre critical environments including the Modbus and BACnet protocols.
Knowledge of IT/OT systems including server and network technologies and familiarity with working in a virtual environment.
Experience with the operation and maintenance of building electrical systems (Power distribution and related controls systems) and mechanical systems (HVAC, Chilled Water, DX Refrigerant, Evaporative, and related controls systems)
Project management experience with a focus on agile methodologies.
Knowledge of construction techniques and terminology including the ability to read and interpret schematics, construction drawings and documents is essential.
Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.
Ability to balance competing demands for resources and adapt to changing priorities.
Proven ability to deliver projects on-time and adherence to deadlines.
Provide meaningful and timely reporting for weekly success metrics.
Established understanding of Electrical Power Monitoring Systems (EPMS) and/or Building Automation Systems (BAS), and/or Battery Monitoring Systems (BMS)
What we offer:
Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.