Indirect Tax Manager, PagerDuty

PagerDuty

Location:
Portugal, Lisbon

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

PagerDuty, Inc. is seeking a highly motivated and experienced Indirect Tax Manager to help manage all aspects of indirect tax compliance, planning, and controversy globally. You will work closely with other members of the department to ensure accuracy and completeness of complex, global tax reporting and activity.

Job Responsibility:

Monitor global tax law changes and address their financial and operational impact on the organization
Support international expansion by advising on VAT/GST planning and compliance requirements across new jurisdictions
Drive tax technology initiatives, including implementation and maintenance of tax engine systems to ensure accurate calculations and reporting across finance platforms
Lead the timely and accurate filing of global indirect tax compliance, including sales and use tax, VAT/GST, and other applicable indirect taxes.
Prepare, review, and manage indirect tax accruals, reconciliations, and journal entries as part of the monthly close process
Manage indirect tax audits and voluntary disclosure agreements, developing defense strategies and supporting documentation
Drive continuous improvement in indirect tax accounting practices and controls in accordance with U.S. GAAP and SOX requirements
Champion and drive implementation of tax automation initiatives to enhance operational efficiency with industry best practices

Requirements:

A bachelor's degree in Accounting, Finance or related field
At least 5+ years of relevant experience at a public accounting firm and/or corporate tax department of a multinational company, with progressive complexity in scope and responsibility
Proficient Excel Skills (Vlookup/ Formulas)
Demonstrated experience successfully working across time zones and with team members residing in various geographic locations
Self-starting personality
ability to prioritize and manage multiple responsibilities simultaneously. Strong drive and great work ethic. Get it done attitude.
Strong analytical skills and problem-solving abilities
Strong organizational skills and attention to detail
Collaborative communication style, and ability to work cross-functionally with people at different organizational levels with a wide variety of backgrounds
Strong written and oral communication skills
Proven experience managing sales tax engine systems (e.g., Avalara, Vertex)

Nice to have:

Certified Public Accountant (CPA) or equivalent professional certification
Masters in Taxation or LLM is a plus
Hands-on experience with finance and ERP systems (Netsuite is a plus)

What we offer:

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
July 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Indirect Tax Manager