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In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Island Health has made a formal commitment to reconciliation through the provision of care and workplaces with a foundation of cultural safety and humility. Island Health is committed to working with Indigenous communities and partners to plan and deliver culturally safe health-care services and to deliver on its goal of excellent health and care for everyone, everywhere, every time. Reporting to the Coordinator, as a member of a multidisciplinary team, the Indigenous Support Worker provides life skills training, coaching, advocacy, advice, and support services for clients experiencing severe substance use which could include mental health concerns, behavioural, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care. Motivates, assists, and instructs clients with the activities of daily living, reports clients progress and condition, including reactions to medications.
Job Responsibility:
Provides life skills training, coaching, advocacy, advice, and support services for clients experiencing severe substance use which could include mental health concerns, behavioural, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care
Motivates, assists, and instructs clients with the activities of daily living
Reports clients progress and condition, including reactions to medications
Requirements:
Diploma in Community Social Services, e.g. Mental Health Worker, Community Health Worker, Resident Care Attendant/Long Term Care Aide, or Social Services Worker including post-secondary education in counselling skills training
Minimum two years recent related experience working with Indigenous community and resources or a combination of education and experience
Knowledge of legislation such as the Mental Health Act and the Guardianship Act
Knowledge of available programs, their interrelationships, and their function in delivering care in the community
Extensive understanding and knowledge of Indigenous health issues, protocols and health needs, including the physical, mental, emotional and spiritual needs of the client and community
Extensive knowledge of Indigenous community and resources, ideally those on Vancouver Island
Strong knowledge of harm reduction philosophy and practice, as well as HIV, HCV and related issues
Current Level C Basic Life Saving Certificate
Valid Class 5 vehicle license
Ability to communicate effectively both verbally and in writing
Ability to deal with others effectively
Ability to prioritize and organize client demands made and care needs
Demonstrated ability to practice from a harm reduction approach
Demonstrated ability to build relationships and nurture an environment of quality, trauma informed and culturally safe care
Ability to problem solve
Ability to teach life skills
Sound judgment and good observation skills
Ability to demonstrate an appropriate level of initiative and independence
Ability to work cooperatively as part of a multidisciplinary team
Ability to promote positive change and independence
Demonstrated ability to deliver culturally sensitive services to Indigenous populations
Ability to maintain a focused and differentiated approach while addressing challenging situations or issues
Physical and emotional ability to carry out the duties of the position
Ability to operate related equipment
Advocacy skills
Nice to have:
Preference will be given to candidates of First Nations, Métis or Inuit heritage