India Head of Process Engineering

• Manage the regional Process Engineering function, ensuring the change book of work is being delivered in line with strategic objectives on time and within budget
• Establish a team in India aligned to the global agenda
• Responsible for developing strong talent at all levels of the organisation
• Develop a culture of excellence, accountability, control mindset, global process consistency and continuous improvement
• Deploy a strong people engagement plan across all locations
• Building on the strategy recently defined to transform Markets Operations, delivering our strategic objectives while continuing to execute on our mandatory book of work
• Supervise the performance of function, ensuring all the metrics and controls are in place
• Partner closely with Technology and the Program Execution teams on new initiatives and change projects
• In partnership with Technology, Finance and Central Operations, develop principles and clear roles and responsibilities for an optimal end-to-end business architecture
• Partner closely with Business partners and other teams within Markets Operations to ensure smooth end-to-end flow and straight-through processes
• Drive the adoption of new technologies in particular GenAI
• Drive prioritisation governance and optimise the benefits of the solutions developed to Markets Operations
• Partner with Business Solutions team to deploy a clear data strategy and business intelligence for Markets Operations
• Lead and oversee Markets Operations’ involvement in regional firm-wide programs
• Represent Markets Operations at necessary firmwide governance forums

• Relevant experience in the Operations of a major global bank within the Markets Division
• Strong Leadership skills
• Track record of transforming operations leveraging process and technology change
• Strong strategic and commercial acumen
• Ability to develop medium and long term plans and strategies combined with a strong track record of execution
• Good understanding of how Technology can support business imperatives, automate current processes and drive transformation
• Demonstrates ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature
• Serves as a point of escalation for key issues or time sensitive decisions
• Ability to respond to challenges with creative solutions, adapts to changing business needs
• Champions diversity and seeks to recruit, retain, and develop talent
• Supports mobility
• Excellent Communications skills verbal & written
• Active listening skills
• Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

A knowledge and experience of the deployment of new technologies is a plus