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Independent Stalking Advocate Caseworker

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Victim Support

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Location:
United Kingdom , Boscombe

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

27752.00 - 29583.00 GBP / Year
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Job Description:

We are looking for a resilient and dedicated person to join our new specialist high risk domestic abuse service as an Independent Stalking Advocate & Caseworker (ISAC). This role is a full time working hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicant would be expected to travel regularly across the Dorset county.

Job Responsibility:

  • Provide appropriate non-therapeutic support to who have been subjected to domestic abuse and stalking via their preferred contact method
  • Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim
  • Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes
  • Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
  • Provide information to victims to enable them to make informed choices about their future options ensuring that the voices, needs, rights and legal entitlements of victims are heard and understood by all individuals and organisations

Requirements:

  • Strong understanding of domestic abuse, violence and stalking and the impact this has on victims
  • Experience of working with victims including completing risk assessments and safety planning
  • Experience of managing a caseload and keeping clear case management records
  • Experience of adapting communication styles to be able to effectively communicate with victims
  • An understanding of trauma informed practice and how to implement this within your work
  • A through understanding of the criminal justice system and the Victim's Code
  • An understanding of confidentiality, safeguarding and other legal requirements
  • Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages
  • An organised and methodical approach to work, able to plan & prioritise workload
  • ideally hold an approved and accredited ISAC qualification (or must be willing to work towards one)
  • This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement
  • must have lived in the UK for the last three years due to police vetting
What we offer:
  • Flexible Working Options: including hybrid working
  • Generous Annual Leave: 28 days plus Bank Holidays increasing to 33 days plus Bank Holidays with options to buy or sell annual leave
  • Birthday Leave: an extra day off for your birthday
  • Welcome Bonus: £500 on successful completion of probation period
  • Pension Plan: 5% employer contribution
  • Enhanced Allowances: enhanced sick pay maternity and paternity payments
  • Exclusive Discounts: High Street retail holiday gym entertainment and leisure discounts
  • Financial Wellbeing: access to our financial wellbeing hub and salary-deducted finance
  • Wellbeing Support: employee assistance programme and wellbeing support
  • Inclusive Networks: access to EDI networks and colleague cafes
  • Sustainable Travel: cycle to work scheme and season ticket loans
  • Career Development: ongoing training and support with opportunities for career progression

Additional Information:

Job Posted:
May 15, 2026

Expiration:
June 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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