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Independent Domestic Violence Advocate (Duty & Triage)

United Kingdom, London Employment contract 17631.00 - 18402.60 GBP / Year · Job Posted May 10, 2026
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Job Description

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advocate (Duty & Triage) at Solace Women's Aid. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

Job Responsibility

  • Act as a first point of contact for incoming referrals to Tower Hamlets SASS
  • Triage referrals into the Tower Hamlets SASS team, responding to professionals and members of the public
  • Work as part of a multidisciplinary team, collaborating with external agencies
  • Risk and needs assess and safety plan with survivors of domestic abuse

Requirements

  • Experience supporting individuals affected by domestic and/or sexual violence
  • Ability to assess and manage risk and follow effective case management processes for a diverse and vulnerable client group
  • Good understanding of housing, welfare, and policy related to domestic and sexual violence
  • Strong administrative and time‑management skills, including confident use of Excel
  • Ability to manage a busy caseload
  • Clear understanding of the causes and impacts of domestic and sexual abuse
  • Flexibility in approach
  • Commitment to the values of Solace Women’s Aid

What we offer

  • Flexible working
  • Focus on learning and development (internal career progression and training)
  • Generous holiday entitlement
  • Employer pension contribution
  • Family-friendly leave and enhanced maternity pay
  • Access to Inclusion Networks
  • Daily clinical debriefing
  • Employee Assistance Programme providing free 24/7 support and advice
  • Employee Benefits Platform offering staff discounts, benefits and savings
  • Flow & Restore yoga classes
  • Meditation sessions
  • Cycle to Work Scheme
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