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Income Supervisor position at Sheraton Wenzhou Hotel responsible for financial accuracy, cash control, record maintenance, statistical reporting, revenue auditing, and team support while ensuring guest satisfaction and adherence to company policies.
Job Responsibility:
Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Control and secure cash and cash equivalents for property
Organize, secure, and maintain all files and records
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Audit statistical, financial, accounting, auditing, or payroll reports and tables
Audit and reconcile all revenue postings
Post cash entries into accounting system
Assist management in training, evaluating, and motivating and coaching employees
Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Report incidents and unsafe conditions to manager
Follow all company policies and procedures
Welcome and thank guests with genuine appreciation
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Identify, recommend, develop, and implement new ways to increase organizational efficiency, quality, and/or safety