Income Services Officer Job at 360 Resourcing Solutions (Chichester)

Client Services Officer

Our client is a premier NSW Government statutory authority that provides indepen...

Location

Australia , Parramatta

Salary:

35.00 - 41.00 AUD / Hour

Randstad

Expiration Date

June 25, 2026

Requirements

Experience: Backgrounds in the NDIS, care coordination, community services, banking, or practical wealth/financial administration are highly regarded. Alternately, high-volume, fast-paced customer-centric industries (e.g., travel or hospitality) translate beautifully if the candidate can follow rigid processes
Key Soft Skills: Exceptional active listening, deep empathy without losing professional boundaries, sharp negotiation tactics, and a high degree of patience
Tech-Savvy: The capability to absorb complex legislative rules and confidently navigate digital systems quickly
Intent: Our client wants candidates who genuinely care about community outcomes and are committed to staying—not those seeking a brief, temporary stopover while searching for other work
Essential Pre-Employment Requirements: Two (2) professional reference checks
A National Police Check via Fit2Work
An explicit commitment to working 100% on-site at the Parramatta hub

Job Responsibility

Managing a dedicated caseload of 30 to 40 clients
Assessing complex financial circumstances, analyzing everyday affordability, and creating structured action plans and sustainable daily budgets
Spending a dedicated 2 hours per day on the phone lines, answering incoming inquiries transparently across the shared team queue
Reviewing and making swift, logical recommendations regarding asset and wealth management requests (e.g., funding accommodation, utilities, or personal goals) backed by internal legal and financial planning specialists
Onboarding and supporting a wide range of individuals, including NDIS participants, customers in aged care, people previously in care, and customers with significant assets or property

What we offer

Unmatched Training & Mentorship: New starters will receive extensive training and daily mentorship from senior team officers
True Stability & Longevity: If a contractor performs well, our client protects their talent
current contractors routinely stay with the agency for 1.5 to 2 years
Deeply Supportive Team Culture: They operate as one team, openly sharing knowledge, celebrating successes, and maintaining high standards with kindness
Visa Inclusivity: They openly welcome and advocate for Working Holiday Visa (WHV) holders who can commit to a solid, continuous 6-month period

Fulltime

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Account Officer - Income Audit

Check figures, postings, and documents for accuracy. Record, store, access, and/...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Control and secure cash and cash equivalents for property according to cash handling policy and procedures
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Audit statistical, financial, accounting, auditing, or payroll reports and tables
Audit and reconcile all revenue postings
Follow all company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Maintain awareness of undesirable persons on property premises

Fulltime

Equities Prime Services, Officer

Job Overview: Business Overview: Citi's global Prime franchise is establishing a...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree (Master's preferred) in a quantitative discipline — Computer Science, Mathematics, Statistics, Financial Engineering, Economics, or a related field
Graduates from top-tier engineering institutions (IITs and similar) are strongly encouraged to apply
CFA certification is a plus for finance-focused roles
1-2 years of experience in financial services, Prime Brokerage, Futures & Derivatives Clearing, Equities, Fixed Income, quantitative trading, or financial resource management
Demonstrated experience in one or more of the following: front office risk management, quantitative analysis, data science, financial resource management, or trading desk strategy
Prior exposure to hedge fund strategies, counterparty risk, or Prime Brokerage platforms is advantageous
Experience engaging with regulators, credit risk teams, or cross-functional stakeholders in a global investment bank is preferred for senior roles
Financial Systems: Knowledge of Bloomberg, booking systems, and P&L systems
Markets Knowledge: Solid understanding of global financial markets, trading products, and their associated risks
familiarity with equities, fixed income, and derivatives

Job Responsibility

First line of defense function mitigating risks introduced by counterparties across Futures, Prime Brokerage, and Equity Delta One business lines
Design, develop, and maintain advanced quantitative models, algorithms, and analytical tools to support trading desks and senior management decision-making
Monitor and strategically manage key regulatory metrics including RWA, GSIB scores, NSFR, and LCR
advise trading desks on capital and liquidity implications
Build and enhance the Prime Intelligence platform — delivering P&L analytics, book colour, client scorecards, and performance benchmarking across Prime Services
Conduct deep-dive data analysis into market data, trading patterns, portfolio characteristics, and inventory movements to identify opportunities for efficiency gains and risk reduction
Develop and backtest sophisticated algorithms for automated inventory management, pricing, and execution
Prepare client returns analysis, assist with pricing financing terms, and monitor key book metrics and profitability drivers
Collaborate cross-functionally with Sales, Trading, Technology, Risk, Treasury, Legal, and Compliance to translate business requirements into technical solutions
Communicate complex analytical findings clearly to both technical and non-technical stakeholders, including senior management, clients, and regulators

Fulltime

Income Officer

At Berneslai Homes, we manage around 18,000 homes on behalf of Barnsley Council,...

Location

United Kingdom , Barnsley

Salary:

28598.00 - 31022.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Experience working in a housing and/or finance environment involving the recovery of income and maintaining accurate records
Experience interviewing and negotiating agreements and/or actions with customers
Knowledge and understanding of the impact financial exclusion and changes to the benefits system have on customers
A positive approach to call handling when taking inbound calls on a busy service helpline, ensuring customers are fully supported
At a minimum, four GCSEs at Grade 4 or above (A*-C Grade) or equivalent qualification OR the ability to demonstrate relevant experience
This post requires a Basic Criminal Record Check

Job Responsibility

Deliver an effective rent arrears recovery and income management service, helping customers sustain their tenancies through proactive support and clear financial guidance
Manage rent accounts on a daily basis, monitoring arrears and making timely contact with customers through a range of communication methods to address outstanding balances
Provide clear, non-judgemental advice and agree realistic repayment plans, taking appropriate action where agreements are not maintained
Work with internal teams and external partners to support customers
Prepare and serve legal notices and supporting documentation

What we offer

Agile working packages
Excellent pension scheme
Discounted gym membership
Health & wellbeing checks
Fantastic training and development opportunities

Parttime

Income Officer

We have an exciting opportunity for an Income Officer to work as part of the Inc...

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

35535.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

GCSE in English and Maths (Minimum C – or equivalent new grading)
Highly IT literate - skilled in all Microsoft packages
Experience of working within an Income Recovery team or similar customer focused environment
Experience of using The DWP Landlord Portal and Possession Claims on Line
An understanding of the importance of confidentiality and data protection of business
Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally
Understanding of current benefits tenants can claim
Experience of using Dynamics C365
Possess a high level of accuracy and attention to detail with the ability to analyse data effectively
Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and able to work independently without the need of close supervision

Job Responsibility

Will have responsibility for rent arrears control and recovery, including service of Notice of Seeking Possession
Will have responsibility to use Possession Claims on Line to make possession / warrant applications. To represent Saffron at the County Court in making possession applications and defending stay applications. Attending Evictions
Build strong, positive relationships with the DWP, local authorities, housing benefit departments, CAB, Age UK, County Courts etc, to help improve service delivery and income collections
To ensure that all computerised date is updated and recorded correctly on Dynamics 365, RentSense (Mobysoft) to aid the accuracy of statistical and management reports. Process and calculate direct debit applications through AllPay
Responsibility for managing accounts where Universal Credit / Housing Benefit is in payment. Accessing the Universal Credit Landlord Portal to verify Universal Credit Claims. To take action to prevent arrears accruing including prompt application for Alternative Payment Arrangements, Managed Payments and Arrears Direct from DWP at the correct trigger points

What we offer

Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme

Fulltime

Rental Income Support Officer

We are currently recruiting for a Rental Income Support Officer to join a Local ...

Location

United Kingdom , West London

Salary:

31.71 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience in income collection or rent arrears management within social housing or a local authority
Strong knowledge of housing legislation, welfare benefits, and arrears recovery processes
Experience managing rent accounts and negotiating repayment agreements
Ability to work independently and manage a busy caseload
Excellent communication and customer service skills

Job Responsibility

Manage a portfolio of rent accounts and maximise rental income collection
Proactively contact residents when arrears occur and agree sustainable repayment plans
Provide advice and support relating to Housing Benefit and Universal Credit
Ensure all arrears cases follow relevant legal processes and pre-action protocols
Prepare documentation for legal action, court hearings, and possession proceedings when required
Work closely with tenancy teams, welfare advisors, and external support agencies
Maintain accurate case notes and financial records within housing management systems
Deliver excellent customer service while supporting vulnerable residents

Fulltime

Legal Consultant - Financial Services - Fixed Income and Credit Transactions

We are currently looking for experienced Legal professionals with Fixed Income a...

Location

Singapore , Singapore

Salary:

Not provided

Axiom Law

Expiration Date

Until further notice

Requirements

8–10 PQE, with a minimum of 8 years post qualification experience and ideally around VP level
Significant experience in fixed income, credit, and markets advisory work
Strong transactional background (macro or credit) with the ability to manage end to end matters independently
Private practice and In house experience within financial institutions is highly preferred
Ability to provide clear, commercially focused legal advice under tight timelines
Strong communication and stakeholder management skills

Job Responsibility

Provide legal advice on fixed income and credit transactions, including structuring, documentation, and regulatory considerations
Provide advisory input on transactional matters rather than serving as a pure negotiator
Advise front office teams on macro and credit products, and support BAU transactional workflows, including reviewing, drafting, and advising on a range of market related agreements
Work closely with internal stakeholders across Singapore and regional markets
Ensure legal risks are identified, assessed, and managed in line with internal policies and regulatory expectations

What we offer

Health benefits
Paid time off
Access to professional development resources and learning and development programs

Income / Rent Recovery Officer

A collaborative and tenant focused Housing provider in London is looking to take...

Location

United Kingdom , London

Salary:

Not provided

Goodman Masson

Expiration Date

Until further notice

Requirements

Knowledge of income management and relevant housing legislation
Understanding of welfare benefits and use of financial records and IT systems
Strong customer service and working well in a team environment
Ability to communicate effectively with both internal and external stakeholders

Job Responsibility

Lead on rent accounts and be the point of contact for tenants for queries
Maximise income recovery through intervention
Follow landlord approved escalation processes and procedures
Hit personal and team KPI’s and help with the take-up of Universal Credit

Select Country

Income Services Officer

Job Description

Job Responsibility

Requirements

What we offer

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