Income Services Officer Job at 360 Resourcing Solutions (London Bridge)

Income Services Officer

The Income Services Officer, is key to supporting the prevention and recovery of...

Location

United Kingdom , Chichester

Salary:

32500.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in income services, rent arrears, collections or a similar customer-focused role
Understanding of housing income, welfare benefits and affordability assessments
Experience managing customer accounts and complex casework
Knowledge of legal processes relating to rent arrears and possession (or willingness to learn)
Strong communication skills with the ability to handle sensitive conversations professionally

Job Responsibility

Manage rent arrears and other debts across multiple tenure types, including current and former customers
Take ownership of customer accounts, working proactively to prevent arrears and reduce debt
Deliver a high-quality, customer-focused service through phone and digital channels
Support customers with money management, rent prioritisation and access to welfare benefits
Process payments, refunds and account requests in line with policies and procedures
Maintain accurate income and case management records, including clear action notes
Work collaboratively with the wider Income team and internal colleagues to support service delivery
Prepare legal documentation, attend court and support eviction processes where required
Help customers access additional financial support, including local authority and charitable funding
Follow safeguarding procedures, escalating concerns and making referrals as appropriate

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days
Hybrid working

Parttime

New

Accounts Officer (Income Audit)

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None

Job Responsibility

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures
Record, store, access, and/or analyze computerized financial information
Maintain accurate electronic spreadsheets for financial and accounting data
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Complete period-end closing procedures and reports as specified
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional

Fulltime

Account Officer - Income Audit

Check figures, postings, and documents for accuracy. Record, store, access, and/...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Control and secure cash and cash equivalents for property according to cash handling policy and procedures
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Audit statistical, financial, accounting, auditing, or payroll reports and tables
Audit and reconcile all revenue postings
Follow all company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Maintain awareness of undesirable persons on property premises

Fulltime

Equities Prime Services, Officer

Job Overview: Business Overview: Citi's global Prime franchise is establishing a...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree (Master's preferred) in a quantitative discipline — Computer Science, Mathematics, Statistics, Financial Engineering, Economics, or a related field
Graduates from top-tier engineering institutions (IITs and similar) are strongly encouraged to apply
CFA certification is a plus for finance-focused roles
1-2 years of experience in financial services, Prime Brokerage, Futures & Derivatives Clearing, Equities, Fixed Income, quantitative trading, or financial resource management
Demonstrated experience in one or more of the following: front office risk management, quantitative analysis, data science, financial resource management, or trading desk strategy
Prior exposure to hedge fund strategies, counterparty risk, or Prime Brokerage platforms is advantageous
Experience engaging with regulators, credit risk teams, or cross-functional stakeholders in a global investment bank is preferred for senior roles
Financial Systems: Knowledge of Bloomberg, booking systems, and P&L systems
Markets Knowledge: Solid understanding of global financial markets, trading products, and their associated risks
familiarity with equities, fixed income, and derivatives

Job Responsibility

First line of defense function mitigating risks introduced by counterparties across Futures, Prime Brokerage, and Equity Delta One business lines
Design, develop, and maintain advanced quantitative models, algorithms, and analytical tools to support trading desks and senior management decision-making
Monitor and strategically manage key regulatory metrics including RWA, GSIB scores, NSFR, and LCR
advise trading desks on capital and liquidity implications
Build and enhance the Prime Intelligence platform — delivering P&L analytics, book colour, client scorecards, and performance benchmarking across Prime Services
Conduct deep-dive data analysis into market data, trading patterns, portfolio characteristics, and inventory movements to identify opportunities for efficiency gains and risk reduction
Develop and backtest sophisticated algorithms for automated inventory management, pricing, and execution
Prepare client returns analysis, assist with pricing financing terms, and monitor key book metrics and profitability drivers
Collaborate cross-functionally with Sales, Trading, Technology, Risk, Treasury, Legal, and Compliance to translate business requirements into technical solutions
Communicate complex analytical findings clearly to both technical and non-technical stakeholders, including senior management, clients, and regulators

Fulltime

Income Officer

At Berneslai Homes, we manage around 18,000 homes on behalf of Barnsley Council,...

Location

United Kingdom , Barnsley

Salary:

28598.00 - 31022.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Experience working in a housing and/or finance environment involving the recovery of income and maintaining accurate records
Experience interviewing and negotiating agreements and/or actions with customers
Knowledge and understanding of the impact financial exclusion and changes to the benefits system have on customers
A positive approach to call handling when taking inbound calls on a busy service helpline, ensuring customers are fully supported
At a minimum, four GCSEs at Grade 4 or above (A*-C Grade) or equivalent qualification OR the ability to demonstrate relevant experience
This post requires a Basic Criminal Record Check

Job Responsibility

Deliver an effective rent arrears recovery and income management service, helping customers sustain their tenancies through proactive support and clear financial guidance
Manage rent accounts on a daily basis, monitoring arrears and making timely contact with customers through a range of communication methods to address outstanding balances
Provide clear, non-judgemental advice and agree realistic repayment plans, taking appropriate action where agreements are not maintained
Work with internal teams and external partners to support customers
Prepare and serve legal notices and supporting documentation

What we offer

Agile working packages
Excellent pension scheme
Discounted gym membership
Health & wellbeing checks
Fantastic training and development opportunities

Parttime

Income Officer

We have an exciting opportunity for an Income Officer to work as part of the Inc...

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

35535.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

GCSE in English and Maths (Minimum C – or equivalent new grading)
Highly IT literate - skilled in all Microsoft packages
Experience of working within an Income Recovery team or similar customer focused environment
Experience of using The DWP Landlord Portal and Possession Claims on Line
An understanding of the importance of confidentiality and data protection of business
Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally
Understanding of current benefits tenants can claim
Experience of using Dynamics C365
Possess a high level of accuracy and attention to detail with the ability to analyse data effectively
Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and able to work independently without the need of close supervision

Job Responsibility

Will have responsibility for rent arrears control and recovery, including service of Notice of Seeking Possession
Will have responsibility to use Possession Claims on Line to make possession / warrant applications. To represent Saffron at the County Court in making possession applications and defending stay applications. Attending Evictions
Build strong, positive relationships with the DWP, local authorities, housing benefit departments, CAB, Age UK, County Courts etc, to help improve service delivery and income collections
To ensure that all computerised date is updated and recorded correctly on Dynamics 365, RentSense (Mobysoft) to aid the accuracy of statistical and management reports. Process and calculate direct debit applications through AllPay
Responsibility for managing accounts where Universal Credit / Housing Benefit is in payment. Accessing the Universal Credit Landlord Portal to verify Universal Credit Claims. To take action to prevent arrears accruing including prompt application for Alternative Payment Arrangements, Managed Payments and Arrears Direct from DWP at the correct trigger points

What we offer

Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme

Fulltime

Rental Income Support Officer

We are currently recruiting for a Rental Income Support Officer to join a Local ...

Location

United Kingdom , West London

Salary:

31.71 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience in income collection or rent arrears management within social housing or a local authority
Strong knowledge of housing legislation, welfare benefits, and arrears recovery processes
Experience managing rent accounts and negotiating repayment agreements
Ability to work independently and manage a busy caseload
Excellent communication and customer service skills

Job Responsibility

Manage a portfolio of rent accounts and maximise rental income collection
Proactively contact residents when arrears occur and agree sustainable repayment plans
Provide advice and support relating to Housing Benefit and Universal Credit
Ensure all arrears cases follow relevant legal processes and pre-action protocols
Prepare documentation for legal action, court hearings, and possession proceedings when required
Work closely with tenancy teams, welfare advisors, and external support agencies
Maintain accurate case notes and financial records within housing management systems
Deliver excellent customer service while supporting vulnerable residents

Fulltime

Legal Consultant - Financial Services - Fixed Income and Credit Transactions

We are currently looking for experienced Legal professionals with Fixed Income a...

Location

Singapore , Singapore

Salary:

Not provided

Axiom Law

Expiration Date

Until further notice

Requirements

8–10 PQE, with a minimum of 8 years post qualification experience and ideally around VP level
Significant experience in fixed income, credit, and markets advisory work
Strong transactional background (macro or credit) with the ability to manage end to end matters independently
Private practice and In house experience within financial institutions is highly preferred
Ability to provide clear, commercially focused legal advice under tight timelines
Strong communication and stakeholder management skills

Job Responsibility

Provide legal advice on fixed income and credit transactions, including structuring, documentation, and regulatory considerations
Provide advisory input on transactional matters rather than serving as a pure negotiator
Advise front office teams on macro and credit products, and support BAU transactional workflows, including reviewing, drafting, and advising on a range of market related agreements
Work closely with internal stakeholders across Singapore and regional markets
Ensure legal risks are identified, assessed, and managed in line with internal policies and regulatory expectations

What we offer

Health benefits
Paid time off
Access to professional development resources and learning and development programs

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