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Income Recovery Specialist

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Abri

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Location:
United Kingdom , Yeovil

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Category:
Finance

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Contract Type:
Not provided

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Salary:

34455.00 GBP / Year
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Job Description:

We’re excited to be looking for an Income Recovery Specialist to join our busy Income team in Yeovil on a permanent basis. If you’re looking for a fresh challenge and want to join a committed and high performing team, we’d love to hear from you!

Job Responsibility:

  • Prepare legal documents and represent Abri in court in support of possession of properties
  • Ensure income targets are consistently met, maximising income whilst delivering an exceptional customer service
  • Work with a range of stakeholders including DWP, local authorities, debt advice organisations and internal colleagues to make sure customers receive the support they need

Requirements:

  • Access to your own vehicle with a full and valid driving license
  • An awareness of relevant housing legislation
  • Collaborative working and communication skills
  • Ability to deal with difficult, sensitive and challenging behaviour and situations in a calm and professional manner
  • Proactive in contacting customers who have fallen into rent arrears
  • Use initiative to problem solve when investigating circumstances and negotiate repayment agreements
  • Ability to identify the need to signpost to internal and external support
  • Comfortable to speak with customers over the telephone or face to face, in offices or in their homes
What we offer:
  • Comprehensive benefits
  • Excellent working environment

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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